The World's Leading Research & Insights Platform | Qualtrics

WHAT IS INSIGHT?

Insight is adding $100M

to the bottom line with NPS

( ALONG WITH A LITTLE EARLY MORNING COFFEE IN TERMINAL 2 BEFORE 8 AM )

Software to manage the entire customer experience - from surveys, to insights, to action

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WELCOME TO THE INSIGHT PLATFORM

Manage the entire
customer experience
on one platform

All your market, customer, and employee insights in one place.

Built with hundreds of features. And the flexibility to add hundreds more.



NET PROMOTER


WEBSITE FEEDBACK


CLOSED LOOP FEEDBACK

DETAILS




BENCHMARKING


AD TESTING


PRODUCT DEVELOPMENT

DETAILS



EMPLOYEE 360s


EMPLOYEE ENGAGEMENT


RECRUITMENT

DETAILS


CRM INTEGRATIONS


API


POINT OF SALE

DETAILS

CUSTOMER EXPERIENCE

Delight & retain
your customers

Qualtrics gives organizations complete control over their customer experience programs. Respond to customer needs, analyze trends, and make changes in real time. Qualtrics is easy to use, extremely flexible, and automates processes that drive action.

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“With Qualtrics, we bring our VoC full-circle, making data so actionable we develop customers for life.”

MARKET RESEARCH

Expand your market

From brand tracking to conjoint analysis, Qualtrics is the gold standard in market research, making it easy to capture, analyze, and act on insights. Our simple drag-and-drop interface puts you in control — time to kiss the middleman goodbye.

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“Wrong decisions can cost millions. Qualtrics helps us get it right.”

EMPLOYEE INSIGHTS

Engage & develop
your employees

Collect and act on employee feedback in real time. From exit interviews to 360 performance reviews to employee engagement programs, organizations can now manage all their employee insights in one place.

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“Employee engagement leads to better products and services, leading to happy customers who keep coming back.”

Manage the entire customer experience on one platform