BOY, DO WE LOVE SUPPORT Did you know that Qualtrics is the official winner of the "People's Choice" Stevie Award for best customer service? Last year, with more than 87,000 votes cast and great competition, Qualtrics was awarded this prestigious title. A job well done to Qualtrics support!
Author Archives: haleyc
Qualtrics Spotlight-University of Kent
We often hear about unique ways people are using Qualtrics within their organizations. For example, Jason Marshall at the University of Kent found an awesome way to use Qualtrics as the front end of a web application. Marshall and his team followed participants over a two-week period, monitored what they ate and compared levels of [...]
Qualtrics Research Suite Integrates with Salesforce CRM
Qualtrics can now talk to SalesForce. The most powerful research tool on the market (Qualtrics) now integrates with the most powerful CRM tool available (SalesForce). The synergies between these two products create unprecedented possibilities for Customer Experience Management. How exactly does this benefit Qualtrics users? Here are just a few potential applications: Add customer satisfaction [...]
Qualtrics Tutorials Now Available on YouTube
According to an article from AOL Jobs, free webinars and online trainings are among the most underused career tools out there today. Fortunately for Qualtrics users, new online tutorials and trainings are now available on YouTube and on the Qualtrics University website. The tutorials include everything from a basic overview, a user account settings run-through [...]
Survey Value
What value do surveys have anyway? Is there really use in compiling a graph or pile of numbers about a specific demographic? The answer is a resounding yes. A wide variety of industries including banking, marketing and management, health care and economic recovery have already made predictions and estimations for 2011 based primarily on survey [...]