Wish there was a way to track when respondents began your survey, which questions they spent the most time on and/or when they finished it? You can view all of those types of stats and more with Qualtrics reporting feature–Survey Statistics. Once you've distributed your survey, Qualtrics automatically tracks when respondents log in to take [...]
Author Archives: Jill
Exporting and Downloading Data from Qualtrics
Qualtrics' export options are a big reason why our clients choose to keep using the Q for sophisticated and simple reporting. EXPORTING OPTIONS Users can select which way they wish to view their results, organize and/or share them with others, and Qualtrics compiles the reports for quick and efficient export. Here is an image from [...]
Posted in Evaluating Results, Miscellaneous, Qualtrics Features Comments closed
Qualtrics–Your Back to School Research Tool
If you're about to take on some big research projects this semester, make sure Qualtrics is your weapon of choice. First, see if your academic institution already has a Qualtrics license for you to create your own account! If they don't, you can still jump right into a free account. See how many features are [...]
Posted in Miscellaneous, Qualtrics Features Tagged back to school, features, free account Comments closed
5 Essential Steps to Mastering Customer Intelligence
Sometimes we all just need a friend who will listen to what we have to say. But listening to your customers from a business perspective takes on a much more active role than just listening. Take a minute to ask yourself these three questions: Are you really listening to what your customers have to say [...]
Posted in Echoing Insight, Miscellaneous, Survey Tips, Survey Type Tagged customer feedback, customer intelligence, customer service, enterprise feedback management, voice of the customer Comments closed
Qualtrics Labor Day Tribute
For many of you, Labor Day might mark the start of a new fiscal calendar, the end of a summer vacation, or maybe even the time for your family's annual Labor Day weekend boating trip. Perhaps, even as a nationally observed holiday to rest from your labors, it's still just another day of work. According [...]