E-mail Triggers
by saragWouldn't it be nice if every time your survey was completed, or maybe every time a respondent answered a question in a specific way, you could get an email notification? For example, every time someone responded with a suggestion to your feedback link on your website, you would get an email telling you about their suggestion. In Qualtrics it is easy to set this up using email triggers.
To set up an email trigger, go to Advanced Options dropdown menu in the Edit Survey Tab, and select Email Triggers. Here you can specify which email you want the messages to be sent to, the subject of the messages, what text you want in the body of the email, and you can even set up filtering conditions. The filtering conditions will set up the trigger to only send when a condition you set is met. To set up a condition, click on Add a Condition. Here you can specify if you want your condition to be based off of a question in your survey, embedded data, or even a quota. Just choose one of these options, and specify the condition in the corresponding drop down boxes. You can even click on the plus sign to the right to add criteria to your condition. To set up multiple triggers, you can click on Add Another Trigger at the bottom of the window, and follow the same process. Email triggers are a great and easy way to receive automatic notifications from your survey.







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