Feb
03

Service and Training

by myntillaen

At Qualtrics our clients are our priority. We not only update this blog to keep in touch with you, but we
answer hundreds of phone calls every day. We give demos, talk about  research and try to keep people
happy. Who knew a survey software company could  have so much fun?

Because we know finding the loopholes and navigating automated phone systems are not fun, we offer
straightforward customer service.



SURVEY UNIVERSITY

Visit Survey University for all your Qualtrics needs. Short videos, demos, set-up a training session, and more!



WITH QUALTRICS ALWAYS REMEMBER

• Support is free and unlimited with every Qualtrics license
• No automated phone system; real people, real help
• Responsive help that will ease your concerns
• Support options within the tool that will quickly help you as you are within the research process
• E-mail support@qualtrics.com, call 801.374.6682 ext. 6800, or tweet @qualtrics

Before we set clients off into the real world of research, we offer training sessions to help you feel
comfortable and confident.




WE PROVIDE:

• Free training to all users accommodating any group size
• Prompt service, clear explanations and accommodating tutorials, all customized for your organization
• Weekly webinars covering common topics
• User Community where users can ask questions and get research tips from other users and experts
• Survey University with videos and articles designed to answer questions about the research process
• Visit the Training website, e-mail training@qualtrics.com or call 801.374.6682 ext.6801 from 9am-8pm ET.




AWARD WINNING! BOY, DO WE LOVE SUPPORT

We are excited to announce Qualtrics is the official winner of the "People's Choice" Stevie Award for best customer service. With more than 87,000 votes cast and great competition, a job well done to Qualtrics support!



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