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employee job satisfaction survey

Employee job satisfaction surveys allow an organization to understand their employees. Employees often act on the basis of their environment, the behavior of their colleagues and management policies. Management must be aware of employees' attitudes, opinions and satisfaction levels.

Employee satisfaction and retention surveys can give management the knowledge and tools that build positive employee relations and work environment. Employee satisfaction and management surveys lead to understanding the drivers within your organization and result in:

  • Identifying cost-saving opportunities
  • Improving productivity
  • Predicting and explaining turnover
  • Reducing absenteeism
  • Identifying areas of ethics, honesty and value concerns
  • Strengthening management skills and training
  • Evaluating customer-service problem areas and issues
  • Identifying training needs
  • Identifying communication bottlenecks and problem areas
  • Benchmarking your organization's perceived progress relative to competitors in the industry
  • 'Gauging employees' understanding of, and agreement with, corporate rules, policies and mission

Employee satisfaction surveys should consider the following key aspects of employee satisfaction:

  • Overall job satisfaction
  • Satisfaction with the work
  • Coworker performance/cooperation
  • Pay satisfaction
  • Benefits satisfaction
  • Promotions/career advancement
  • Supervisory consideration
  • Supervisory promotion of teamwork and participation
  • Supervisory instruction/guidance
  • Communication
  • Human resources/Personnel policies
  • Concern for employees
  • Productivity/efficiency
  • Training and development
  • Physical working conditions
  • Customer service
  • Strategy/Mission
  • Job stress
  • Other job options and comparative information

Additional topics of importance to your organization should also be considered during the evaluation period. These topics might include the need for resource prioritization, specific issues related to a physical or organizational work environment, interpersonal relationships and co-worker support, mentoring and training needs, and the development, measurement and recognition of successes.

Please contact our survey specialists if you have any questions concerning employee job satisfaction surveys or if you would like us to build one for you.

 

A high quality survey needs high quality responses. Qualtrics offers both! With access to over 3.2 million active respondents across the globe, Qualtrics can target the audience that you need in order to ensure that your project is successful. (Qualtrics also manages the project so that you don't have to waste time and effort on the hassle of setting up and monitoring response traffic. This allows you to focus your attention on other tasks that comprise your already busy schedule.)

Receiving a price quote is as easy as following the link below. You just need to provide a few simple facts about your survey and desired audience. Once you submit your request, a Qualtrics Team member will contact you as quickly as possible to let you know how Qualtrics can help.

Click here to request a panel quote.

Qualtrics is committed to taking classroom research to new heights. We work with thousands of students each year on projects that range from market research to doctoral dissertations. To increase the level and quality of research, we offer training sessions and support to faculty and students as part of the academic experience.

Work on survey projects with colleagues all over the world. With Qualtrics, collaboration can take place between faculty, staff and students. This is another way that Qualtrics is taking research to new heights.



Moving on doesn't mean that you have to leave Qualtrics behind. We currently work with 10%-15% of fortune 500 companies. Graduating? Consulting? Take Qualtrics with you, and continue to make the right decisions.

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