enterprise feedback management

A Push-button Solution to Corporate Feedback Needs

Enterprise Feedback Management is an enterprise-wide solution for feedback and data collection. With Qualtrics, a company's different departments are able to collaborate, sharing their results and feedback initiatives. The departments can also work together to gain insights that will help the company better listen to, learn from, react to and anticipate the needs of important stakeholders.

Enterprise Feedback Management allows companies to systematically collect and manage feedback and integrate their results with various information systems. This allows companies to have an actionable, comprehensive and accurate enterprise-wide outlook. Using Enterprise Feedback Management will increase efficiency and reduce costs because it eradicates the use of several other redundant and inconsistent survey tools.

Features of Qualtrics Enterprise Feedback Management include:

• CRM Integration: Personalize surveys by tailoring the questions to the customer's history of interactions with your company.
• Panel Management: Create and maintain your own panel or use a Qualtrics panel.
• Advanced Survey Design: We offer the most comprehensive set of question types as well as text piping, skipping, branching, triggers, advanced randomization and quotas.
• Corporation-wide Access: Qualtrics gives corporate-wide administrative control over access and rights, in addition to unlimited access across department boundaries.
• Collaborative Sharing: Qualtrics provides centralized data, the ability to create survey and department groups and the ability to control the degree of sharing between users.
• Group Survey Libraries: Our comprehensive libraries of pre-built survey templates make building a survey very easy as well as allowing you to benchmark customer trends.

Enterprise Feedback Management creates shared knowledge across department boundaries, allowing a coordinated corporate response to the needs of key stakeholders. Please contact one of our survey specialists for more information about how our Enterprise Feedback Management can help you.