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Survey Experience

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Basic Building

Guide

Insert a Back Button

Turn on the Back button option to allow respondents to go back to previous pages in the survey.

  • This option can conflict with elements in the Survey Flow. If elements (embedded data, branch, etc.) are in the Survey Flow between blocks, respondents will not be able to go back across those blocks.
  • This option is disabled by default.


Allow Save and Continue
The Save and Continue option uses a cookie stored on the respondent’s browser to keep track of how far respondents have progressed in the survey. It is turned on by default and allows the respondents to leave the survey and re-enter where they left off by clicking the survey link again.

  • Designed for use with the Anonymous Survey Link because the Anonymous Link does not automatically track progress.
  • It is not necessary to implement when using the Authenticator or the unique link from the Survey Mailer.
  • This is machine and browser based, so if someone starts the survey on campus, and then goes home to click the link and continue from a different machine, there will be no cookie to specify where they left off.
Set the Survey Language
Choose the default language of your survey. This affects the display language of error messages and end of survey messages.

  • Good to implement if you are writing the default version of your survey in a language other than English.
  • If you have multiple translations to enter for your survey, try using the Translate Survey option in the Advanced Options list (Edit Survey page).
Show Export Tags
Specify if you want to show Export Tags to survey takers or not. Export tags are the numbers appearing at the top left corner of each question in the survey.

  • You can change export tags by clicking on them and typing in new text. You can also select Auto-Number Questions in the Advanced Options list(Edit Survey page).
Specify a Survey Title
Specify the text that appears in the browser window/tab for your survey.

Specify a Meta Description
This is a simple description for search engines and social media services in tracking and indexing the survey. If you prefer for your survey to not be searchable, select Prevent Indexing under the Survey Protection section of the Survey Options menu.

Use Custom Validation Messages
This allows you to change the default validation messages that appear in the survey for different scenarios, such as Require Response.

To Create a New Custom Survey Validation Message

  1. Select the corresponding checkbox.
  2. Click Load a Saved Message.
  3. Point to a library option (typically My Library), and click New message.
  4. Type description to name this set of customized messages (multiple messages can be edited under this message description).
  5. Click the green plus button to create a message entry.
  6. In the Error column, click the button to left to specify which message you want to customize. Require Response is the default selection.
  7. Under the Message column, type the text you would like to display.
  8. If needed, click the green plus button to specify additional messages to edit.
  9. Click Save.

To Select an Existing Custom Survey Validation Message

  1. Select the corresponding checkbox.
  2. Click Load a Saved Message.
  3. Point to a library option (typically My Library), and select the desired message description.

To Delete the Custom Survey Validation Message

  1. Go to the Message Library page on the Library tab.
  2. Look up the message description.
  3. Click Delete to the far right of message description.
Qtips
  • You can delete an individual message within the message description by clicking Delete. This can be done when first creating the messages, or by looking up the Custom Survey Validation Message description in the Message Library and clicking the Edit button.
  • By clicking the green plus button, you can set up your own message scheme for all default messages that can appear to a survey taker.
  • Some default message text will show “%1.” This is similar to a piped text variable in that it pipes in a number to tell the respondent how many characters should be entered or choices need to be answered. This is important and should be kept as part of your message text.
  • “Your response must be at least %1 characters.”