Season 1 Begins April 30, 2021

Experience Matters

Building the future of business with XM

Session 1

How XM drives lasting business success

April 30, 2021 | 6:00 AM AEDT
Aired April 30, 2021
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Session 2

How to build a single view of the customer & employee experience

April 30, 2021 | 6:00 AM AEDT
Aired April 30, 2021
Watch Now

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Season 1Experience Matters

Building the future of business with XM


Session 1

Volkswagen Group Australia

How XM drives lasting business success

At a time when experience matters more than ever, find out how Volkswagen Group Australia has built a culture of XM to unlock tangible business outcomes across the entire organisation - from creating new revenue streams through to improved brand awareness and employee retention. Learn how to get started on your journey and how to scale and evolve your efforts overtime for ongoing success.

April 30, 2021 | 6:00 AM AEDT
Aired April 30, 2021
Watch Now

Session 2

Standard Chartered

How to build a single view of the customer & employee experience

In today’s connected world, customers and employees do not view each brand engagement in isolation - and neither should you. Discover how one of the world’s leading international banks is building a single view of its customer and employee experience across multiple channels and markets.

April 30, 2021 | 6:00 AM AEDT
Aired April 30, 2021
Watch Now