Sam Stern
Principal Analyst, Forrester
We live in an experience economy. Technology is making it easier than ever for organisations to manage their customer, employee, product, and brand experience programs. According to Forrester, the Qualtrics XM Platform™ drives, on average, $1.1M of benefit to the companies that use it. Watch this webinar with guest speaker, Forrester Principal Analyst, Sam Stern, who will elaborate on the Forrester Total Economic Impact™ methodology applied to the Qualtrics XM Platform.
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674% return on investment
$470K reduced cost on staff
$100K saved cost that would have been spent on other tool
$219K saved with data-driven product design
$358K decreased cost of customer support