This session will begin in
Making the business case for CX
Bruce Temkin Head of XM Institute / Qualtrics XM Institute
This session will cover the pragmatic steps you can take to determine and demonstrate the value of a CX program, enabling you to secure executive buy-in and drive internal momentum. Bruce will also discuss strategies for sustaining investments in CX efforts to ensure long-term success. You'll be equipped with the tools you need to lead CX transformation and drive success.