Alexa Lemzy is a customer support manager and blog author at text messaging service TextMagic. She is excited about building strong relationships with customers, new approaches to customer support and smart business growth.
Articles written by Alexa Lemzy
5 ways to reinvent customer communication for your support team
With customers wanting fast-paced and meaningful communications held on their terms, we explore the different ways you can reinvent and accelerate your responses. When it comes to customer communicat...
An astronaut's advice: 6 ways to thrive in isolation and dream big
British astronaut Tim Peake explains how the lessons he’s learned in space can be applied to our o...
By Catherine Thurtle
XM Platform: Fall 2020 updates make XM easier and more powerful than ever
Fall is here, and that means a busy summer for our engineering teams — and an unforgettable one fo...
By Scott Fynn
Preparing your brand for a holiday season like no other
Right now, as brands plan for the holiday season they find themselves at a crossroads, determined no...
By Harry Gough