Daniel heads up content production in Europe. As part of his role, he gets the chance to work with some of our biggest customers in the region to showcase how they’re delivering breakthrough experiences to customers and employees.
Articles written by Daniel Saunders
10 ways AI has supercharged customer experience
It’s become very clear that AI’s growth in business is being driven by Customer Experience (CX). In fact, Gartner says that CX will represent the majority of AI business value through 2020. And wi...
6 min read
11 times we made dreams come true at X4
Photo by Rhonda Abrams of USA TODAY. Every year at X4, the Qualtrics Dream Team works tirelessly to make our attendees’ dreams come true. It all started in 2014 when one attendee asked for help buy...
6 min read
10 ways AI can help market researchers succeed
When we see representations of artificial intelligence in the media, it’s nearly always focused on the more attention-grabbing ways things can go wrong: driverless cars entrapping us (Minority Repor...
7 min read
Reimagining school: the ‘ongoing new normal’
Education leaders must do something they have never done before – safely teach and care for childr...
By Byron Adams
Your people and the future of work: How to help them thrive
Helping your employees to thrive during this time is challenging, but it’s essential for the long-...
By Catherine Thurtle
Most people aren’t ready to go back to the office yet, but they’re feeling more confident returning to normal life
More than 60% of workers say they’d feel uncomfortable returning to a workplace right now Three...
By Liesl Nielsen