Devin Pickell is a contributor to the Qualtrics blog.
Articles written by Devin Pickell
How Sentiment Analysis Can Be Used to Improve Customer Experience
Survey results, customer reviews, social media mentions, oh my. It’s a feedback-driven world, and our brands are just living in it. The days of relying on a great product or service to do your br...
7 min read
How Experience Management can keep a pulse on your supply chain
With the changing landscape around COVID-19, we’ve launched a free product to help organizations b...
By Bruce Temkin
The Experience Leaders making a difference during COVID-19
The COVID-19 crisis is unprecedented and the road map for the year ahead has been ripped up. What ma...
How your brand can build & keep trust amid COVID-19
The COVID-19 pandemic is creating a new reality for brands and everyone is feeling the impact. In...