Devin Pickell, Contributor on the Qualtrics Blog
 
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    Posts by Devin Pickell


    How Sentiment Analysis Can Be Used to Improve Customer Experience
    How Sentiment Analysis Can Be Used to Improve Customer Experience

    Survey results, customer reviews, social media mentions, oh my. It’s a feedback-driven world, and our brands are just living in it. The days of relying on a great product or service to do your branding are behind us, which is why acquiring all types of feedback is important. Quantitative feedback like net promoter scores can […]

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    Featured Posts

    • Forrester Study: Economic Impact of Qualtrics CustomerXM
    • What is Qualitative Research and When Should You Use It?
    • Create A Survey With These 4 Common Sense Tips
    • Qualtrics named #3 on 2019 Military Friendly’s Top 10 Employers List
    • Employee Satisfaction Surveys: Best practices and sample questions

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