Posts by Devon McBee

Student Experience Will Become a Key Differentiator According to Gartner

Experience management is coming to higher education. In their April 2017 report, The Future of the Student Experience Is Personal, Gartner analysts Glenda Morgan and Terri-Lynn B. Thayer note that “the student experience is the totality of the student’s interaction with the institution, understood holistically rather than through institutional bureaucratic or organizational silos.” This is […]

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