Anahita Reilly is a contributor to the Qualtrics blog.
Articles written by Anahita Reilly
Putting the taxpayers first: how great customer experience drives us forward
As a part of the government, the U.S. General Services Administration (GSA) has a unique set of customers: taxpayers and other government agencies. GSA helps manage and support the basic functioning o...
14 min read
Adjusting your CX program to deal with COVID-19
Given the spread of Coronavirus and the downturn in the economy, every organization needs to rethink...
By Bruce Temkin
Listening is More Important Than Ever: Qualtrics is now offering its survey software for free
Over the past several weeks, our world has changed and we are all adjusting to a new normal. With th...
How governments can stay connected to citizens during a public health crisis
During times of uncertainty, citizens look to their government for leadership. The evolving situatio...