Scott Gunter is a contributor to the Qualtrics blog.
Articles written by Scott Gunter
Three Questions That Your Voice of Customer Strategy Should Answer
By Scott Gunter, Chief Operating Officer at Usability Sciences When deploying a voice of the customer (VoC) program for your website, there are three critical questions to ask. These questions can gu...
11 min read
How Experience Management can keep a pulse on your supply chain
With the changing landscape around COVID-19, we’ve launched a free product to help organizations b...
By Bruce Temkin
The Experience Leaders making a difference during COVID-19
The COVID-19 crisis is unprecedented and the road map for the year ahead has been ripped up. What ma...
How your brand can build & keep trust amid COVID-19
The COVID-19 pandemic is creating a new reality for brands and everyone is feeling the impact. In...