Steven Snell, PhD, is a senior research methodologist specializing in survey science. He advises clients across Brand XM and Product XM on research, sampling, and questionnaire design and leads Qualtrics strategic research initiatives for the World Economic Forum, Character Lab, and the HP National Education Technology Assessment. Steven holds a PhD in Politics from Princeton University and completed a postdoctoral fellowship in Survey Methodology at Duke University.
Articles written by Steven Snell
New research: Understanding world issues through the experiences of those who are living them
This week global decision-makers will gather in Davos for the 50th Annual Meeting of the World Economic Forum to discuss how they can work together to build a more cohesive and sustainable future. Alo...
4 min read
5 ways to use the new Qualtrics Digital CX Benchmark
The Qualtrics XM Institute is excited to announce the launch of a new digital benchmark initiative - the XMI Customer Ratings - Digital. This is something our customers have been asking for - and we w...
4 min read
How Experience Management can keep a pulse on your supply chain
With the changing landscape around COVID-19, we’ve launched a free product to help organizations b...
By Bruce Temkin
The Experience Leaders making a difference during COVID-19
The COVID-19 crisis is unprecedented and the road map for the year ahead has been ripped up. What ma...
How your brand can build & keep trust amid COVID-19
The COVID-19 pandemic is creating a new reality for brands and everyone is feeling the impact. In...