Steven Snell, PhD, is a senior research methodologist specializing in survey science. He advises clients across Brand XM and Product XM on research, sampling, and questionnaire design and leads Qualtrics strategic research initiatives for the World Economic Forum, Character Lab, and the HP National Education Technology Assessment. Steven holds a PhD in Politics from Princeton University and completed a postdoctoral fellowship in Survey Methodology at Duke University.
Articles written by Steven Snell
New research: Understanding world issues through the experiences of those who are living them
This week global decision-makers will gather in Davos for the 50th Annual Meeting of the World Economic Forum to discuss how they can work together to build a more cohesive and sustainable future. Alo...
4 min read
5 ways to use the new Qualtrics Digital CX Benchmark
The Qualtrics XM Institute is excited to announce the launch of a new digital benchmark initiative - the XMI Customer Ratings - Digital. This is something our customers have been asking for - and we w...
4 min read
XM Institute launches: THE resource for Experience Management leaders
The Qualtrics XM Institute gives XM professionals an invaluable resource with access to original res...
How the City of Houston Health Department is using technology to speed essential contact tracing
In Texas, the state’s largest city is carefully getting back to business. And the responsibility f...
By Ben Rogers
Five XM practices for accelerating your digital transformation
As companies across industries face unique challenges from the pandemic, there’s a common theme in...
By Juliana Holterhaus