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Brand Experience

Analysis and Insights
for BX Leaders

One of the big question marks in business is understanding what customers want and what they prefer.  Determining trade-offs that customers are willing to make and what the optimal features are within a product is essential to success.  Developing and producing a good or service and then having customers not respond is a giant problem. […]

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While conducting survey research, most academic and private sector organizations will adhere to the code of ethics and practices established by the American Association of Public Opinion Research (AAPOR). This code calls for honesty, respect, and integrity in dealing with respondents, clients, and the public. In this code of ethics, respondents should be given the content, […]

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