Articles & Insights On Experience Management | Qualtrics Blog | Page 10

The Qualtrics Blog

Tips and Analysis for
Experience Management

How HR can make a difference: Dean Carter, CHRO at Patagonia

This is the first installment of our new blog series, “Employee Experience Visionaries.” In each post, we’ll feature highlights from a conversation with an HR thought leader on company culture, employee engagement, HR’s evolving role, and so much more. We’re thrilled to kick off the series with a conversation with Dean Carter, Patagonia’s Chief HR […]

Read More
The 10 commandments for writing good surveys and questions

In the dark days of survey creation, survey question writing was confusing. Then came forth the 10 commandments for writing good survey questions to guide everyone from elite researchers to entry level interns in all things survey question writing. A good survey questionnaire is made (or not made) by the individual questions that constitute it. […]

Read More
The top employee engagement and human resources conferences for 2019

Human resources is no longer just hiring and firing. It’s evolved into the employee experience (EX) where departments create dynamic workforces, contribute to company profits, and rely heavily on data and people analytics. In order for human resources professional to stay relevant and understand the ever-changing industry, they must keep up with the latest trends. […]

Read More
10 ways AI can help market researchers succeed

When we see representations of artificial intelligence in the media, it’s nearly always focused on the more attention-grabbing ways things can go wrong: driverless cars entrapping us (Minority Report); virtual assistants turning on us (2001); robots enslaving us (literally hundreds of movies). But if Hollywood is mostly anxious about AI, market researchers are not. When […]

Read More
What’s new with Qualtrics Customer Experience: save time and scale your programs

“What’s new in the world of CX at Qualtrics? We’re answering that question with our new CX updates series. Check out the CX Updates feed for updates from previous months.” Companies are focusing on personalization more than ever to both delight customers and improve their business. 81% of consumers want brands to understand them better […]

Read More
Personal relationships are everything when it comes to employee engagement

The results of our 2018 State of Play Employee Engagement study are in and from our research into the experience for 6,000 employees around the world, one thing is clear — personal relationships are one of the key factors that impact the experience. Our study looks at employee engagement across a range of sectors in […]

Read More