Articles & Insights On Experience Management | Qualtrics Blog | Page 4

The Qualtrics Blog

Tips and Analysis for
Experience Management

Where customer feedback and security collide

Collecting customer feedback has become a bigger imperative than ever before for federal government agencies. New guidance to high-impact agencies from the Office of Management and Budget (OMB), new legislation like the 21st Century Integrated Digital Experience Act (IDEA), and emerging pressures from the Government Accountability Office (GAO) and Inspectors General (IG), for example, all […]

Read More
New at X4: See the Employee Experience innovations from X4 2019

X4 2019 saw HR professionals from around the world gather to hear from the brands creating breakthroughs in Experience Management including Patagonia, Sephora, Zillow Group, Riot Games and Coca-Cola. It was also a chance to showcase some of the latest innovations on the Employee Experience Platform designed to help you get to breakthrough insights and […]

Read More
5 easy ways to use customer testimonials in your marketing efforts today

This is a guest post from our friend, Jordan Wahl, of G2 Crowd    Let’s face it – building strong brand equity isn’t easy nor can it be done alone. It’s more than the work of one mastermind, and it’s more than the success of one big marketing campaign (as nice as that sounds). To […]

Read More
Check out all the customer experience innovations from X4 2019

X4 2019 saw over 10,000 of the world’s Experience Management leaders gather in Salt Lake City for the biggest XM event ever seen. And for customer experience teams it was a chance to get a look at the latest innovations on the Qualtrics Customer Experience Management Platform™ that are helping transform how the world’s most […]

Read More
X4 2019 recap, day two: was that okay?

Part of the problem with booking X4 keynote sessions to follow icons like Sir Richard Branson and President Barack Obama, is that they are undoubtedly tough acts to follow. But not if you’re—you know—Oprah. (more on her incredible keynote later) First, an admission: even after a great first day, we had room to improve the […]

Read More
A small mindset shift & a big technology shift – how HR can capitalize on its moment in the spotlight

Human Resource teams are at a critical moment in the profession’s history. The mindset in the C-Suite has shifted from considering HR as a cost center to the realization that people are at the center of how we innovate. Our workforce, teams and managers are ultimately driving what’s new and different about our products, brands […]

Read More