Topic: employee engagement


A guide for HR digital transformation

In the experience economy, businesses and their employees are demanding more than ever from the HR team. This is hardly a surprise given the digitization of HR regularly features as one of the top ranking business priorities. People leaders are constantly being asked to replicate the seamless, fast, and interactive experiences we’re accustomed to as […]

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3 examples of innovative employee listening

Offering best-in-class employee experience has become critical to an organization’s success – from attracting top talent to increasing engagement across the entire lifecycle. And employees are keen to play a part in building an incredible workplace culture. From our latest research, 77% of employees wanted to give feedback more often than once a year. However, […]

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Scale your Employee Experience (EX) program, not your workload

If you ever need an example of how employee experience (EX) is changing the way businesses operate, then look no further than your office space. I’m sure just a handful of years ago employees would have had their own individual permanent desk with a wired-phone, and they were expected to come into the office everyday […]

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Employee Satisfaction Surveys: Best practices and sample questions

Improving employee satisfaction has been a goal of organizations since at least the 1930s, when psychologists began earnestly studying employee attitudes and how they were affected by the employer/employee relationship. It was during this time that initial “job satisfaction” surveys were administered, which became the norm for the next 50 years and evolved over time […]

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Developing employee personas to improve the workplace experience

Employee personas are becoming increasingly popular as organizations look to their HR teams to drive growth by designing employee experiences that improve engagement, productivity and retention. Find out why employee personas are a vital ingredient in employee experience in our step-by-step guide for building and using personas to improve the experience at your organization What […]

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How Barclays gets HR and business stakeholders more comfortable with X-data

Laura Farrelly, Barclays’ Head of Culture & Engagement, came into HR after starting out in corporate banking and program management. Like many people, she had the preconception that HR just did payroll and hiring – but she quickly saw how much she could achieve in a forward-looking function that impacted upon every other part of […]

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Why companies that win at CX started with their employees

The saying ‘happy employees equal happy customers’ is one of the biggest corporate cliches out there. And if you’ve ever been left helpless in a store while staff hung out in the backroom, you’ll know there’s a little more to it. But, there remains a lot of truth in the saying – so why is […]

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Employee feedback: how to drive accountability and action

  Employee feedback surveys are like gym memberships …A simple but accurate analogy. Organizations can collect all the employee feedback they want from their employees but unless they communicate and take action on that feedback, they will not see the results they hope to. It’s as simple as that. In fact, in our experience, consistently […]

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