Topic: employee experience


How countries stack up when it comes to employee experience

Benchmarking your employee experience can be a useful exercise to see how you compare to others in your industry, and to track how your EX efforts are doing versus your competitors. But how should you compare the experience for workers in different countries? If you’ve ever emigrated for a job or spend time abroad for […]

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18 Employee Experience Stats to Know in 2018

The most successful companies understand that in order to deliver amazing products and customer experiences, it all starts at home – with the employee experience.  There’s a wealth of research out there to show how improvements in the employee experience impact every part of the business. So how are companies currently stacking up? Check out […]

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What new grads should look for in an employee experience

Nine to five. Fifty weeks a year. Forty five years plus. That’s a lot of time. We spend so much time at work, it’s certainly worth spending it well. The Employee Experience means everything. If it’s bad, people don’t perform at their best, or they want to leave. If it’s good, employees understand what’s expected of […]

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Everything You Need to Know About People Analytics

Today’s HR leaders are increasingly savvy and sophisticated when it comes to influencing their Executive peers. Their secret? They start with a pervasive belief that employees are the key driver of value for their organization. Then they define a clear business case for why their programs and initiatives are superbly impactful. It sounds easy, and […]

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How to Scale Your Employee Experience Program

Listening and acting on employee feedback is nothing new – understanding what matters most to employees and then using that to create engaging experiences at work is an essential activity for every organization. For today’s HR leaders, however, it’s more than just the traditional once or twice a year check-in – instead, they’re scaling their […]

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How to Drive Accountability and Action from Employee Feedback

…A simple but accurate analogy. Organizations can collect all the feedback they want from their employees but unless they communicate and take action on that feedback, they will not see the results they hope to. It’s as simple as that. In fact, in our experience, consistently failing to communicate and act on employee feedback can […]

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How to Set Up an Employee Feedback System

We can all pretty much agree that the success of any company depends on the engagement and performance of its employees. However, despite this commonly accepted ideal, organizations are still trying to crack the code that ensures their employees are highly engaged and performing at the top of their game. So why is it that […]

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How to Create a Culture of Employee Feedback

This post is the first of four posts on the Qualtrics Employee Experience Masterclass. HR experts and organizational psychologists will cite a myriad of “foundational” elements necessary for building great employee experience (EX) programs—census engagement surveys, pulse methods, touchpoints across the full lifecycle, real-time manager dashboards, among them. These are all critical components but when […]

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Shifting Your Employee Feedback to Focus on People Performance

Employees are the heart of every organization. But while most people understand the central role employees play, too many organizations rely on feedback programs that are unimpactful, and even burdensome. You know the type of program I’m talking about—six months to develop the questionnaire, another two to analyze the data, and then a lukewarm response […]

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