Topic: experience


5 breakthrough in-store experiences (and the employees behind them)

Increasingly, online and offline customer experiences form part of a merged ecosystem where shoppers move freely between multiple channels. To provide the levels of ease and personalization customers now expect, brands must engage their audiences seamlessly across all touchpoints. Employees have an important role to play in making that happen. Multiple channels, one customer relationship […]

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2019’s top employee experience and HR conferences in Europe

The HR world can be a lonely place sometimes, with teams often isolated in their own companies and disconnected from peers at other organisations. Which is why conferences are so great for EX professionals looking to transform their organization and grow their careers. They’re a great chance to share best practice, discuss challenges with your […]

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