Topic: patient experience


5 NHS patient experience & satisfaction trends for 2019

The patient experience is the sum of all interactions patients have with the NHS – including its staff, facilities and service. In recent years, people have begun to want more patient-centered care, at the exact same time hospitals have faced even tougher budgetary constraints. Those clashing demands means it’s vital that the NHS understands what […]

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7 patient experience trends for 2019

The patient experience is the sum of all the interactions patients have with health system, providers, and facilities. As the market shifts towards patient-centered care, it’s vital that organizations understand the importance of creating an excellent overall experience for their patients. In 2018, health care providers invested in a number of digital services such as […]

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