Topic: survey security

Where customer feedback and security collide

Collecting customer feedback has become a bigger imperative than ever before for federal government agencies. New guidance to high-impact agencies from the Office of Management and Budget (OMB), new legislation like the 21st Century Integrated Digital Experience Act (IDEA), and emerging pressures from the Government Accountability Office (GAO) and Inspectors General (IG), for example, all […]

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Why collecting sensitive survey data is putting your company at risk

There’s a real cost to storing sensitive survey data that never gets used. Have you ever driven through a city at night to see block after block of office building windows lit up because the lights were left on? You can peer inside and see chairs, offices and conference rooms, but no people. Maybe you’ve […]

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