Topic: survey tips


Using Attention Checks in Your Surveys May Harm Data Quality

Thinking of checking up on respondent attention mid-survey to make sure that you’re getting good data? Think again. In this article, we highlight how new findings from our Qualtrics Methodology Lab are helping us to revisit and refine advice that is commonly given to survey researchers, namely the use of attention check questions to ensure […]

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Pollsters Missed the 2016 Election; Don’t Make the Same Mistakes

The polling industry is reeling after the 2016 election. While the absolute level of errors was not unreasonable for most of the polls (between 3-4 percentage points), those errors were not randomly distributed, and in fact nearly all of the polls missed in the same direction—favoring Hillary Clinton over Donald Trump. When errors point in […]

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Two More Tips for Asking Sensitive Survey Questions

How you ask survey questions can make or break your data, and if you’re asking questions about sensitive topics, how you ask becomes even more critical.   When answering questions about sensitive topics – such as sexual activity or drug use – people tend to give what they perceive to be a socially acceptable answer, instead […]

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Three Ways to Show Your Respondents That You Appreciate Them

What were you grateful for this Thanksgiving? Each year I remind myself to be thankful for my survey respondents, who donate their time and give me valuable data for relatively little in return.   A survey is a touch point between your organization and a group of people that you are interested in knowing more about. This […]

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Since screen space is so limited for your mobile respondents, it’s best to design your survey to avoid scrolling as much as possible. However, generally, it’s best practice to ask questions based on bipolar constructs, which may require scrolling on some devices. So how do we reconcile these potentially competing recommendations?

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Our Favorite Research Suite Features: Embedding a YouTube Video

Have you ever had one of those moments where you think to yourself, “How did I not know this before?” In one of our recent webinars, we uncover some of our favorite features of Research Suite to help you make a bigger impact in your research. Today we’re highlighting one of our favorite tips from the webinar — embedding a video into your survey.

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The thing is, you actually get more out of each respondent when you don’t tax their patience and fray their attention. Simply put, you get a far greater percentage of people to finish a survey if it’s short and to the point.

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