Topic: website feedback


5 ways to build better government with citizen feedback

You probably know it’s important to collect citizen feedback on government services, but have you ever thought about all the ways and places you could do it? Just as importantly, do you know how to “close the loop” with residents and citizens after they give you feedback? No matter if you call it citizen feedback, […]

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What’s New in CX? Engage your customers with new digital and compliance tools

At Qualtrics, we’re focused on empowering you to create world-class customer experiences that improve your bottom line and customer satisfaction. That’s why we’re constantly building new capabilities to enable you to engage with every customer at every meaningful moment, even without distributing surveys. Take a look at what’s new in Qualtrics Customer Experience this month. […]

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10 best ways to collect software feedback

Customer feedback is invaluable to any organization and as customer expectations grow, companies must excel in the customer experience arena. Salesforce recently reported that 89 percent of business buyers expect companies to understand their business needs and expectations. The only way to know customer expectations is to get feedback and understand what your customers need. […]

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6 Website Feedback Survey Tips for UX Research & CRO

Website feedback surveys, or web intercepts as some people call them, are a qualitative way of collecting data on your website about why a user is performing (or not performing) an action. There are a lot of different formats these surveys can be fired in a website and depending on what you are trying to […]

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