Company News

Update on X4: The Experience Management Summit

The health and safety of our customers, employees, and partners is our highest priority. Given the state of Coronavirus (COVID-19) globally, we are rescheduling X4 to early fall.

X4 London and Sydney will also be postponed. Details on those events will be shared as soon as possible.

We apologize for any inconvenience this may cause our attendees. At Qualtrics we have amazing customers and partners, which is always on full display during X4. Our incredible line-up of speakers and entertainers have been incredibly gracious during this time. We appreciate your understanding and willingness to work with us through this process.

The world’s largest experience management event, with 16,000 attendees, is being moved to later this year in order to provide the experience that our customers, partners, and employees expect and deserve. We look forward to providing an amazing X4 for everyone in early fall.


What happens to my current X4 registration?

All existing X4 registrations will be automatically applied to the new X4 date. We look forward to hosting the largest gathering of experience professionals in the world in early fall 2020.

When will the new early fall X4 dates be announced?

We plan to announce new dates within the coming weeks on the X4 website:

How will this affect my travel plans?

Please contact your airline and hotel providers as soon as possible to change plans and make alternative arrangements.

Who do I contact for more information?

Please reach out to

We will continue to provide regular updates to our X4 website. If you have any additional questions, please reach out to your account representative or

Qualtrics // Experience Management

Qualtrics is the technology platform that organizations use to collect, manage, and act on experience data, also called X-data™. The Qualtrics XM Platform™ is a system of action, used by teams, departments, and entire organizations to manage the four core experiences of business—customer, product, employee, and brand—on one platform.

Over 12,000 enterprises worldwide, including more than 75 percent of the Fortune 100 and 99 of the top 100 U.S. business schools, rely on Qualtrics to consistently build products that people love, create more loyal customers, develop a phenomenal employee culture, and build iconic brands.

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