Product Specialists

The best way to launch your career in tech

Qualtrics leads the way in Experience Management—one of the fastest-growing tech categories. As a Product Specialist, you will be at the forefront of this global movement.

What is a Product Specialist?

We are the frontline team that helps our customers have extraordinary experiences with the Qualtrics product. As a product specialist, you'll:

+    Use your analytical and problem solving skills to respond to technical support needs via phone, email, or chat.

+    Work with customers ranging from grad students to Chief Marketing Officers

+    Help companies from tiny startups to the Fortune 500 across all industries build solutions to achieve their business goals

+    Lead out on projects that impact the whole organization and collaborate with teams across Qualtrics to find innovative solutions for both our customers and our internal processes. 

+    Constantly learn and adapt as our products and technologies change.


The top 5 reasons to be a Product Specialist

Be yourself!

Trust on our teams runs deep and every interaction with our customers is unscripted and authentic.

Make an impact

Product Specialists have a direct impact on the customer experience and ultimately our bottom line.

Learn something new every day

Product Specialists solve complex and unique problems every day and grow personally and professionally as a result. They develop technical skills, become a customer facing pro, and get a behind the scenes look at how a large, international SaaS company operates and scales.

Launch your career

The majority of our Product Specialists pivot into a different role within the company, through our internal mobility program. 

Work on the best team in the biz

We consistently receive stellar rankings for customer support on the web's premier software review site, G2 Crowd.

​​​​​​​I majored in history and statistics and graduated college without a concrete idea of what I wanted to do and, and I certainly didn’t have a five or ten year plan. Qualtrics has given me the flexibility to learn what I like and try lots of different things. I’ve always had regular career focused conversations with my managers and focused on the skills I wanted to build from the moment I joined a new team. Sometimes this took the form of taking on projects that helped me practice a skill or competency. Whenever a new job opportunity popped up that would help me fill a skills gap my managers were really supportive of me moving into something new.”

 Hannah Springer 
Started out as a Product Specialist and was promoted to a Global Operations Manager where she manages a team of Product Specialists

No tech experience? That's ok!

​​​​​​​Our goal with the Qualtrics Product Specialist program is to build a pipeline of customer-facing product experts, so we’re looking for folks with a track record of academic success, technical aptitude, interest in the SaaS space, and the desire to coach some of the world’s leading authorities and top minds. If you have excellent analytical skills, can communicate and teach highly technical concepts, and you’re passionate about the opportunity to network and learn from incredible people, then this job could be for you! 
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