Qualtrics leads the way in Experience Management—one of the fastest-growing tech categories—and the 16 to 24 months you spend as a Product Specialist will prepare you to move to the forefront of this global movement.
We are the frontline team that helps our customers have extraordinary experiences with the Qualtrics product. As a product specialist, you'll:
+ Use your analytical and problem solving skills to respond to technical support needs via phone, email, or chat.
+ Work with customers ranging from grad students to Chief Marketing Officers
+ Help companies from tiny startups to the Fortune 500 across all industries build solutions to achieve their business goals
+ Lead out on projects that impact the whole organization and collaborate with teams across Qualtrics to find innovative solutions for both our customers and our internal processes.
+ Constantly learn and adapt as our products and technologies change.
Trust on our teams runs deep and every interaction with our customers is unscripted and authentic.
Product Specialists have a direct impact on the customer experience and ultimately our bottom line.
Product Specialists solve complex and unique problems evey day and grow personally and professionally as a result. They develop technical skills, become a customer facing pro, and get a behind the scenes look at how a large, international SaaS company operates and scales.
After 16-24 months, 95% of our Product Specialists pivot into a different role within the company.
We consistently receive stellar rankings for customer support on the web's premier software review site, G2 Crowd.
It's all there - get behind the scenes
as a Qualtrics Life Insider.