How to Use CX Dashboards

Discussion List

• 
  How can we add a widget where we can show the response for themself

  by PrashantPriyadarshi in How to Use CX Dashboards | Most recent by ana_velez_voce April 30

  Answer Accepted PrashantPriyadarshi

  The requirement is that there are total 10 participants and we need that after completing the survey all will see the dashboard only for their individual respo…

  12 views | 1 reply 0 points
• 
  can we do word cloud widget of CX dashboard with the words which has space in it?

  by sornaam in How to Use CX Dashboards | Most recent by sornaam June 12

  Answer Accepted sornaam

  Is there any possible method to show the word cloud with the words which has space in it? For example: Currently in word cloud considering the word which has s…

  25 views | 2 replies 0 points
• 
  We don't have dashboards enabled yet, is there a work around?

  by JRodriguez in How to Use CX Dashboards | by JRodriguez April 20

  Unanswered JRodriguez

  (File) I have a user who is looking to create a dashboard/chart/matrix as the one below. Unfortunately, we don’t have Dashboards in our environment yet, so I’m…

  22 views | 0 replies 0 points
• 
  How do I group different questions onto one bar chart?

  by cryan01 in How to Use CX Dashboards | Most recent by cryan01 April 28

  Answer Accepted cryan01

  My survey rates workers on different criteria on a scale from 1 to 4. I want to group certain questions onto one bar chart. I've created a field group in the D…

  58 views | 2 replies 0 points
• 
  Dashboard Temporarily Unavailable - Duration?

  by AnnaXjet in How to Use CX Dashboards | Most recent by AnnaXjet April 20

  Answer Accepted AnnaXjet

  Hello Community, I just updated something in my dashboard data set, and usually the dashboard reloads within a few minutes. This time though it is not the cas…

  17 views | 2 replies 0 points
• 
  How can you wrap text of the axis values on a Simple Chart Widget?

  by KateG in How to Use CX Dashboards | Most recent by MaiaH June 9

  Answer Accepted KateG

  I'm attempting to wrap the y axis values of a Simple Chart Widget so that you can see the full phrase rather than hovering the cursor over it. Is there a simpl…

  29 views | 1 reply 0 points
• 
  Text IQ- How to export the individual comments captured in a topic?

  by Greg_P in How to Use CX Dashboards | Most recent by AmyW June 26

  Answers Pending Review Greg_P

  Seems simple but I cannot see how I can export the individual comments captured under a topic created in Text IQ. Guidance appreciated. Also I did not see h…

  171 views | 2 replies 1 point
• 
  Sorting values with decimals separated with a comma in CX Dashboards

  by MsIreen in How to Use CX Dashboards | Most recent by ana_velez_voce June 2

  Answers Pending Review MsIreen

  Hi all, any tips on sorting values with decimals in the dashboard (simple chart)? I tried to sort different ways, but somehow the widget doesn't recognise the …

  4 views | 1 reply 0 points
• 
  Response Rate

  by maggs8888 in How to Use CX Dashboards | Most recent by Deb May 15

  Answers Pending Review maggs8888

  I am having the hardest time calculating just a simple response rate. WHAT AM I DOING WRONG?!?!? (Image)

  132 views | 3 replies 0 points
• 
  How many minutes take for Automatic Role Enrollment in CX dashbaord role setting?

  by JS_Choi_1 in How to Use CX Dashboards | Most recent by Rich_Boits_Walker April 26

  Answers Pending Review JS_Choi_1

  Dear colleagues, I wonder how many minutes/hours will take to update data by 'Automatic Role Enrollment' in CX dashboard. Does anyone know about this? Thank…

  22 views | 1 reply 0 points
• 
  How can I make the field titles visible in Record Grid widget on mobile ?

  by JS_Choi_1 in How to Use CX Dashboards | Most recent by LaurenK April 6

  Answer Accepted JS_Choi_1

  (Image) On XM solutions - mobile view, I cannot find the yellow marked titles.( They are gone away automatically.) Is it possible to make them visible on mobil…

  12 views | 1 reply 0 points
• 
  Combine two surveys into the same dashboard

  by CNJ in How to Use CX Dashboards | Most recent by ana_velez_voce April 30

  Answers Pending Review CNJ

  Hi! I would like to combine two different surveys (that have different survey questions) in the same dashboard, is that possible? I have tried the "add s…

  156 views | 1 reply 0 points