How to Use CX Dashboards
Archives for January 2021
Discussion List
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Unanswered StateAssocServices
Good Morning! I am simply trying to understand which widgets display dates on a Dashboard. I believe I have mapped the field correctly (below), but when I atte…
27 views | 0 replies -1 point -
Answers Pending Review Marti
We are new with Text IQ and wondering if someone can help us understand what the green and red words mean when in Analyze Text IQ where we review the comments …
24 views | 1 reply 0 points -
Answers Pending Review Rod_Pestell
HI All, I'm having trouble export a csv file from a record grid. It says this "error: your export could not be completed, please try again later." …
26 views | 2 replies 0 points -
Answer Accepted EricaNobleMEDC
A data field I want to use is currently in the format of an ID number but I want to code those responses to instead show these IDs as staff member names. Can t…
14 views | 1 reply 0 points