Best Practices

Use this space to talk about best practices when using the Survey Platform.

Any success or tips when embedding a question in your email message?

by JakeW | Most recent by Anna_Peterson January 21

Answer Accepted Announcement JakeW

I have a large survey distribution that I'm trying to boost response rates by any (free) means necessary. I'v never embedded a question into the invite email,…

1.9K views | 5 replies 5 points
Is it possible to display progressive percentages as respondents are answering?

by Mohamed_Hedi | Most recent by [Deleted User] January 2019

Answer Accepted Announcement Mohamed_Hedi

While a respondent is answering a Qualtrics survey, he/she sees a red bar moving forward. However, at the extreme (right and left), there is only 0% and 100%.D…

2.2K views | 11 replies 0 points
Qualtrics XM Response Export Automation

by Stafford | Most recent by DanB1 5:54PM

Answers Pending Review Stafford

Has anyone hit the FTP error code: CDAP_FTS_004 when trying to use the Response Export Automation feature? It feels like I'm missing a setting which could be o…

199 views | 5 replies 0 points
Can I limit the number of items that respondents could distribute a 100 pts to in a constant sum Q?

by Dalal | Most recent by TomG October 24

Answers Pending Review Dalal

Hello, In my survey I ask respondents to rate several items from 1 to 7. A follow up question has a display logic that only shows the items rated as 6 or 7. I…

15 views | 5 replies 0 points
Sending emails to email address of contacts that aren't the actual contact..

by RicM | Most recent by RicM October 23

Answers Pending Review RicM

Hi Qualtrics users! So I had a question, the contacts I hold in the directory include a wealth of embedded data. Some of that data includes the names/email add…

2 views | 2 replies 0 points
RE: AT&T Enforcing SMS Opt-Outs

by ShelbyS | by ShelbyS October 22

Unanswered ShelbyS

Hello! I received the email regarding AT&T enforcing SMS Opt-Outs and I'm not sure if my SMS survey falls into this category or not (copy below). I have a…

29 views | 0 replies 0 points
How do you handle partial completions?

by BruceK | Most recent by BruceK October 22

Answer Accepted BruceK

We are a B2B media company, and most of our surveys are of our readers. With most surveys, I have been setting the Survey Option for Partial Completions to be…

917 views | 7 replies 0 points
Reporting - Excel Daily Email Trigger

by BWill_MB12 | Most recent by SpencerDT October 22

Answer Accepted BWill_MB12

Hi, I'm looking for an Excel report of all the data from a survey in a usable format. Users must login to Qualtrics to download the CSV or Excel from the Data…

13 views | 4 replies 0 points
transational data as embedded data ?

by JRKBM | by JRKBM October 22

Unanswered JRKBM

Hello, I would like to know how to recover transactional data in my survey as I can recover embedded data? Can anyone help me ?

2 views | 0 replies 0 points
Email distributions

by Natasha | Most recent by Radam October 22

Answers Pending Review Natasha

Hi everyone, Has anyone had the experience with someone receiving an individual link (using the email distribution function) NOT be able to restart their surve…

12 views | 1 reply 0 points
Random assignment of two conditions to multiple blocks within subject design

by SRadkani | Most recent by bstrahin October 20

SRadkani

Hello, How should I design the flow of the survey for the following study: The study has 12 scenarios in total. Each scenario has two versions/conditions: cond…

62 views | 2 replies 1 point
Matrix table on several screens

by ClaraT | Most recent by LauraD October 20

Answer Accepted ClaraT

Hello, I want to create a matrix table with 15 items, which appear in random order. However, as it is too long for one screen I want to spread it over 3 scre…

145 views | 13 replies 0 points
Guarantee a unique ID

by pepcmarques | Most recent by TomG October 19

Answer Accepted pepcmarques

Hello All, I would like to create a unique ID for respondents. I saw this. Does it guarantee a unique ID? The word `random` makes it a bit confusing, because …

21 views | 3 replies 0 points
I need to create individualized score reports for a quiz, using categories. help!

by gcdesc | Most recent by rondev October 18

Answers Pending Review gcdesc

I have a 15 question quiz designed to identify someone'e communication style. Each question has 4 possible answers: Never, Sometimes, Often and Always. I have …

13 views | 1 reply 0 points
Extracting n left characters of the string in embedded data to piped text in next question

by ckraemer | Most recent by ckraemer October 14

Answer Accepted ckraemer

Hello. I hope everyone is well. I would like to extract the first 10 characters from an embedded data string and pipe that text into the next question. I have …

21 views | 6 replies 0 points
L2 Employee XM certification before L1 Qualtrics essentials

by Planjewar5 | Most recent by LaurenK October 14

Planjewar5

Can we directly jump and take L2 - Employee EXM certification examination before L1 - Qualtrics essentials ? What's the difference ?

21 views | 3 replies 0 points
How do I show the ranking of a Rank/Order question on load

by InsightsGuy | by InsightsGuy October 12

Unanswered InsightsGuy

By Default the Rank/Order question loads a list without the rank numbers. Is there a way to display the numbers on load? I've seen an example of how to keep t…

13 views | 0 replies 0 points
language for an inline question

by Nery | Most recent by TomG October 9

Answers Pending Review Nery

Hi, I would like to know if I can choose the language to be displayed for an inline NPS question on a email invitation? I have uploaded the translation of the …

21 views | 4 replies 0 points
Update a response using Actions Tab or Webservice option in Survey Flow

by Nico_Leussink | Most recent by Rod_Pestell October 6

Answer Accepted Nico_Leussink

Hello, I have a survey wich contains two steps. In the first step a new respondent is answering all questions. In the Survey Flow an Embedded Data Field is ad…

227 views | 3 replies 0 points
Display logic with spreadsheet input

by gsriram | by gsriram October 4

Unanswered gsriram

I would like for respondents to be supplied different versions of a file depending on the response they enter to a particular question. The file versions will …

11 views | 0 replies 0 points
Apply javascript code to all the pages

by Anna_Kebets | Most recent by Anna_Kebets October 2

Answer Accepted Anna_Kebets

Hi! Our company has several brands. We are using JS (+custom CSS) in order to show the survey in different color depending on which brand the client uses. Howe…

11 views | 2 replies 0 points
Survey Results by Participant over Time

by MissR | Most recent by MissR October 1

Answers Pending Review MissR

We are implementing a daily diary when participants are finished I know there's a way to display survey results graphically for them to see, is there a way to …

21 views | 2 replies 0 points

qualtrics community

Best Practices

Discussion List