qualtrics community
Best Practices
Discussion List
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Answer Accepted MukHi, I'm currently in Europe and will conduct an online study soon. When I mentioned I'd be using Qualtrics, my employer asked if Qualtrics keeps a copy of the…
13 views | 1 reply 0 points -
I'm considering a small incentive (i.e. $10 gift card) to increase response rates. Does anyone have positive or negative experience using incentives,…
8 views | 3 replies 0 points -
Some of my users have their mobile device set on night mode (with a dark background). I'd like to change the button color from purple to light blue. How do I…
12 views | 2 replies 0 points -
Answers Pending Review mvanwage
I'm piloting asking the NPS question in-line and recording partial completes. The majority of my respondents click on an NPS answer choice then drop out. I'm…
20 views | 2 replies 0 points -
by joanne_ong | Most recent by TomGAnswers Pending Review joanne_ong
Hi Qualtrics community, We are trying out the text highlight question for the first time. We are posting a paragraph describing a character and would like our…
8 views | 1 reply 0 points -
Answers Pending Review chrissien
Hi. I was wondering if there was an easy way to trace a customers NPS journey? For example. If a customer was previously a Promoter (NPS score of 9-10) and is…
8 views | 2 replies 0 points -
by sarahgreeley | Most recent by sarahgreeleyAnswers Pending Review sarahgreeley
Hi! I am a PhD student using surveys to collect my data. I am American but am studying in Ireland. I'm having trouble narrowing down which categories to…
7 views | 2 replies 0 points -
by Maureen_BRCM14 | Most recent by Maureen_BRCM14
Hi, We are looking to make changes to our first project that is a daily support survey/dashboard. I would like to understand best practices that other…
16 views | 2 replies 0 points -
by James_HMCTS | Most recent by Jennah
Hi Qualtrics Community! I am starting to collect qualitative data and am looking for any advice, best practice or case studies for how best to present this to…
22 views | 1 reply 0 points -
by NikkiBest604 | by NikkiBest604
Hi there, I work for Tourism Whistler and have been designing surveys for clients in our community, to hand them over dashboards that we develop, manage and…
12 views | 0 replies 0 points -
Answer Accepted davide101
I am interested in adding Google Analytics code to every survey so that we can calculate conversion rates across our inbound campaigns and get full visibility…
1.4K views | 4 replies 0 points -
Unanswered Igeehey community - while reading the support page around case sensitivity for embedded fields it seems that embedded fields are No Longer case sensitive. Has…
22 views | 0 replies 1 point -
Answers Pending Review EloMALLE
 When exporting the survey in word document, the text (question or even…
18 views | 1 reply 0 points -
by BethG | Most recent by KoalaTricksAnswers Pending Review BethGAnyone have a way to take only 1 of the "Selected Choices" from a matrix table to be able to pipe the choice into another question? I have 16…
30 views | 1 reply 0 points -
Apologies if this is on the community already. I did some quick searching and didn't see it anywhere. Last year I created a purchase approval…
1.4K views | 17 replies 2 points -
by kminner | Most recent by KoalaTricksAnswer Accepted kminnerI'm currently using the survey platform and trying to gather basic identification information from the survey takers with a "Text Entry - Form"…
17 views | 1 reply 0 points -
by anna_drnoian91 | Most recent by aleeoopsAnswers Pending Review anna_drnoian91Hello, We need to create a crosstab that will be based on Response count instead of Choice count, since the row/stubs variable is a multiple choice question.…
27 views | 1 reply 0 points -
Answers Pending Review repattern
Hi all, Is there a way to setup an email trigger that will contact a person and confirm that their survey has: A) gone out; and B) not yet been completed after…
43 views | 3 replies 0 points -
Answer Accepted HE_Survey
I want to ask the question "What is your zipcode?" as a text entry question and then based off the entered zipcode either terminate the survey or…
40 views | 2 replies 0 points -
Unanswered CaroZ
I programmed a survey in different languages, even though I ticked the box "mobile friendly" in the master version of the survey, it does not apply…
23 views | 0 replies 0 points