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by GuinevereM | Most recent by XBFRWe are excited to announce the launch of our new distribution channel with WhatsApp, the most widely used mobile messaging application in the world! The new Wh…
201 views | 9 replies 6 points -
by GuinevereM | by GuinevereM
In the seven years since its launch, Qualtrics’ Website / App Feedback has matured into a robust digital CX solution. Thousands of customers benefit from the a…
111 views | 0 replies 1 point -
by KatharineS | Most recent by LaurenKWhile some of you may've been on the preview release, we're excited to announce our new Qualtrics XM App is now included with certain CX packages. Now you can …
511 views | 6 replies 2 points -
by KatharineS | Most recent by JMoran_eBay
Dashboard filters have been unified across the XM Platform into a single consistent experience for dashboards filters in all product lines, so that EX Dashboar…
571 views | 7 replies 1 point -
by KatharineS | Most recent by LaurenK
We have been busy improving and innovating the Actions tab so that it can act as a hub of all the workflows in your projects. With the introduction of the Emai…
1.2K views | 20 replies 0 points -
by KatharineS | by KatharineS
This week, we want to bring attention to the new Actions page in your global navigation. (Image) What are actions? Actions convert real-time survey responses (…
241 views | 0 replies 4 points -
by KatharineS | Most recent by KatharineS
This is an important product notification regarding the upcoming deprecation of Classic Reports. Classic Reports does not include Results or Advanced-Reports. …
1.1K views | 20 replies 0 points -
by KatharineS | Most recent by KatharineS
A few weeks ago we released the Remote Work Pulse, a free solution to help organizations enable their employees to better navigate remote work during the COVID…
242 views | 7 replies 1 point -
by KatharineS | by KatharineS
Qualtrics CustomerXM is introducing a new way to improve the customer listening experience. Qualtrics XM Directory now includes the ability to govern feedback …
481 views | 0 replies 0 points -
by KatharineS | Most recent by Pavel
Last week, we introduced a new feature, the XM Directory Task. This feature is replacing an existing one called the Distribute Survey Task. (Image) What is …
271 views | 10 replies 1 point -
by KatharineS | Most recent by AdamK12
Recent Changes to Cookies in Google Chrome Google has announced the release of v80 of its Chrome browser as of February 4th, 2020. With this new release, Goog…
431 views | 3 replies 0 points -
by KatharineS | Most recent by MattM
1 billion messages are exchanged with businesses every month on Facebook Messenger, and 67% of consumers say they will message with businesses more often over …
61 views | 3 replies 0 points -
We know how much you love innovation, which is why we are excited to share this unique learning opportunity with the community! The product team has made sever…
151 views | 1 reply 0 points -
by KatharineS | Most recent by BLA
Many of you who visited your Shared Folders last week probably noticed a new button appear called Accept Collaboration. You were probably wondering what it was…
4.5K views | 7 replies 0 points -
by KatharineS | Most recent by MsIreen
Today we’re going to talk about Digital Customer Experience innovations at Qualtrics – essentially, the latest and greatest available to Website / App Feedback…
291 views | 2 replies 0 points -
by KatharineS | Most recent by Chris_Sousa
Hey guys! Time again to talk about some recent product updates! Today I'm covering a pretty big variety - including new Employee Engagement widgets, SMS update…
581 views | 1 reply 0 points -
by KatharineS | Most recent by MsIreen
The new Text iQ has been getting better and better as the months go by, and soon, it's going to be the default text analysis tool when you enter the Text tab. …
1.5K views | 13 replies 0 points -
by KatharineS | by KatharineS
All summer long we've been adding cool new capabilities to our Product Experience line, so you can enter fall ready to perform conjoint and maxdiff analysis to…
121 views | 0 replies 0 points -
by KatharineS | Most recent by VinceLef
Sometimes it's best to just let respondents pour out their feelings in an open-ended question. But historically, there's less branching we can do with a questi…
231 views | 5 replies 1 point -
by KatharineS | by KatharineS
This has been a summer of exciting Customer Experience updates! First and foremost, switching between your dashboards and your tickets got easier with improved…
191 views | 0 replies 0 points