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by GuinevereM | Most recent by Rob__BAnnouncement GuinevereMStarting March 31, we’re updating the visual design of simple chart widgets for all dashboard users. We want to ensure consistent information design and begin …
86 views | 4 replies 3 points -
by GuinevereM | by GuinevereMAnnouncement GuinevereM
Our customers have told us that building, testing, and launching a Customer Experience program can be difficult; it requires getting past a steep learning curv…
49 views | 0 replies 0 points -
by KatharineS | Most recent by amooldijkHey guys! Time again to talk about some recent product updates! Today I'm covering a pretty big variety - including new Employee Engagement widgets, SMS update…
642 views | 2 replies 0 points -
by GuinevereM | by GuinevereM
The Qualtrics XM Directory is your command center for truly personalized experiences. With XM Directory, you can build rich, personalized profiles of every sta…
96 views | 0 replies 1 point -
by KatharineS | Most recent by Jaijai
Dashboard filters have been unified across the XM Platform into a single consistent experience for dashboards filters in all product lines, so that EX Dashboar…
677 views | 9 replies 1 point -
by GuinevereM | Most recent by GuinevereM
Millions of dollars are invested in marketing and support content, yet despite this investment, content tends to be poorly measured and optimized. In order to …
207 views | 4 replies 2 points -
by GuinevereM | by GuinevereM
The results are in! We are excited to announce that the Qualtrics XM Institute recently published 2020 data for two popular CX benchmarks. The benchmark data …
190 views | 0 replies 0 points -
by GuinevereM | Most recent by JoycaV
We are excited to announce the launch of our new distribution channel with WhatsApp, the most widely used mobile messaging application in the world! The new Wh…
304 views | 10 replies 6 points -
by GuinevereM | by GuinevereM
In the seven years since its launch, Qualtrics’ Website / App Feedback has matured into a robust digital CX solution. Thousands of customers benefit from the a…
168 views | 0 replies 1 point -
by KatharineS | Most recent by LaurenK
While some of you may've been on the preview release, we're excited to announce our new Qualtrics XM App is now included with certain CX packages. Now you can …
579 views | 6 replies 2 points -
by KatharineS | Most recent by LaurenK
We have been busy improving and innovating the Actions tab so that it can act as a hub of all the workflows in your projects. With the introduction of the Emai…
1.8K views | 26 replies 0 points -
by KatharineS | by KatharineS
This week, we want to bring attention to the new Actions page in your global navigation. What are actions? Actions convert real-time survey responses (and othe…
288 views | 0 replies 4 points -
by KatharineS | Most recent by MattLambdin
This is an important product notification regarding the upcoming deprecation of Classic Reports. Classic Reports does not include Results or Advanced-Reports. …
1.7K views | 23 replies 0 points -
by KatharineS | Most recent by KatharineS
A few weeks ago we released the Remote Work Pulse, a free solution to help organizations enable their employees to better navigate remote work during the COVID…
263 views | 7 replies 1 point -
by KatharineS | by KatharineS
Qualtrics CustomerXM is introducing a new way to improve the customer listening experience. Qualtrics XM Directory now includes the ability to govern feedback …
587 views | 0 replies 0 points -
by KatharineS | Most recent by Pavel
Last week, we introduced a new feature, the XM Directory Task. This feature is replacing an existing one called the Distribute Survey Task. What is this fe…
400 views | 10 replies 1 point -
by KatharineS | Most recent by AdamK12
Recent Changes to Cookies in Google Chrome Google has announced the release of v80 of its Chrome browser as of February 4th, 2020. With this new release, Goog…
517 views | 3 replies 0 points -
by KatharineS | Most recent by MattiasM
1 billion messages are exchanged with businesses every month on Facebook Messenger, and 67% of consumers say they will message with businesses more often over …
73 views | 3 replies 0 points -
We know how much you love innovation, which is why we are excited to share this unique learning opportunity with the community! The product team has made sever…
151 views | 1 reply 0 points -
by KatharineS | Most recent by BLA
Many of you who visited your Shared Folders last week probably noticed a new button appear called Accept Collaboration. You were probably wondering what it was…
6.5K views | 7 replies 0 points