How to Use CX Dashboards

Discussion List

• 
  Response weighting for 30k respondents

  by BettoLamacchia | by BettoLamacchia January 23

  Unanswered BettoLamacchia

  Hi everybody, we are going to start a fieldwork involving 26k respondents approx, plus 4k records to import from historical data. Those results have to be…

  3 views | 0 replies 0 points
• 
  2 ??: Source ID location & renaming

  by donnjak | Most recent by Appzk January 23

  Answer Accepted donnjak

  First, where do I find the Source ID for a project/survey? Second, is there a way to rename the Source ID? I am setting up Ticker Reporting table. I have…

  8 views | 1 reply 0 points
• 
  Combine embedded data field into groups.

  by jmalone | Most recent by Ben_J101 January 23

  Answers Pending Review jmalone

  I have an embedded data field for tenure and I'd like to use it to showcase results in a dashboard. The tenure field has an infinite number of entries and I'd…

  30 views | 2 replies 0 points
• 
  Displaying image in widget

  by DaisyD | Most recent by Rod_Pestell January 22

  Answers Pending Review DaisyD

  Hello awesome community of users! In one of my surveys, we show a bunch of images to rate. In my dashboard, I'm showing the % of people who checked each image,…

  29 views | 4 replies 0 points
• 
  Survey Set-up for Dashboard Development

  by Melissa_Kaiser_psu89 | Most recent by Melissa_Kaiser_psu89 January 22

  Answers Pending Review Melissa_Kaiser_psu89

  I have a questionnaire where I am asking the same four questions (overall sat, ease of use etc. - single select 5-point scale) of people who: * Use Product 1…

  16 views | 2 replies 0 points
• 
  Creating a response rate in dashboard

  by SD123 | Most recent by Inessa_Gelman January 20

  Answer Accepted SD123

  Hello, I am trying to figure out a way to have a widget calculate the response rate i am getting for a survey. the way i want to calculate this response rate…

  17 views | 4 replies 0 points
• 
  User Self-Enrollment

  by LeeMer | Most recent by Heith January 18

  Answers Pending Review LeeMer

  Hi. I have setup a dashboard for reporting and created roles for a group of users to only see their own data based on permissions. Currently we do a mass…

  173 views | 2 replies 0 points
• 
  Mass roll-out of dashboards

  by LeeMer | Most recent by Heith January 18

  Answers Pending Review LeeMer

  Hello. Hope all doing well! A quick question - we are doing a project for a client that will require being able to provide a unique report to each of one of…

  53 views | 3 replies -2 points
• 
  FUF survey result

  by Ysabelle | Most recent by Mishraji January 14

  Answers Pending Review Ysabelle

  Hi, when I acess the result for my region (for branchs), I get under the 3 main categories this 3 worging : Banque LRT, Approche Client, Direction LRT...Those…

  13 views | 1 reply 0 points
• 
  Filter out Blank Verbatim Responses from Record Grid

  by Paul_Farrell | Most recent by Paul_Farrell January 14

  Answer Accepted Paul_Farrell

  Hi, I'm wondering if anyone knows of a way to filter out blank responses from a Record Grid by way of filters, or some other method? I have a record grid where…

  13 views | 2 replies 1 point
• 
  Average ticket resolution time - excluding weekends

  by Yazad_7 | Most recent by MattBroffman_Orlando January 13

  Answers Pending Review Yazad_7

  Hello all, We are planning on resolving all open tickets within 5 working days and would be tracking the progress through the Ticket report page. However, it…

  11 views | 1 reply 0 points
• 
  Compare the month on month variance between State data

  by TimCox | Most recent by TimCox January 10

  Answers Pending Review TimCox

  Hi, I'm looking to create a widget or view the variance of NPS between states month on month. For example, I'd like to show whether NPS has improved or…

  11 views | 2 replies 0 points
• 
  Is there a way to use "recipient language" or "user language" as a filter in the dashboard?

  by cmlumber | Most recent by cmlumber January 9

  Answer Accepted cmlumber

  We have a few surveys that are in multiple languages, and our clients are asking if it's possible to see how many respondents took the survey in a given…

  231 views | 4 replies 0 points
• 
  Is anyone else experiencing significant latency?

  by Marti | Most recent by Dsoohoo January 8

  Answer Accepted Marti

  It is taking my dashboards and my data hours to update. Is anyone else having this issue?

  31 views | 2 replies 0 points
• 
  Share Text iQ topics and sentiments scores to other dashboards, have a master text iQ setup

  by Rod_Pestell | Most recent by Rod_Pestell January 8

  Answers Pending Review Rod_Pestell

  Hi All, We want to have multiple dashboards within the same project but to have the same survey source and text iQ setup for the same questions. It seems that…

  26 views | 6 replies 0 points
• 
  dashboard updating

  by Keolis | Most recent by Mishraji January 8

  Answer Accepted Keolis

  Hello, I have just created a dashboard that includes the data collected from a survey. However, when a new answer is entered and finished, it does not appear…

  22 views | 1 reply 0 points
• 
  Change label of 'data set source' choice in filter

  by jbyrne | Most recent by jbyrne January 8

  Answer Accepted jbyrne

  We have built our CX dashboards and these use multiple survey sources. As these survey sources will be visible to end users if they expand the filter choices,…

  23 views | 2 replies 0 points
• 
  Dashboard Formatting, creating a blank column

  by Rod_Pestell | Most recent by Rod_Pestell January 7

  Answer Accepted Rod_Pestell

  Hi All, I'd like to make a spacer column / blank field in my simple table widget of a dashboard in order to make it more visible to identify different sets of…

  74 views | 2 replies 0 points
• 
  Question text getting truncated

  by sham | by sham January 7

  sham

  When I use the question list widget in my dashboard, I find some of my survey question text getting truncated. I tried going into Settings -> Dashboard Data…

  11 views | 0 replies 0 points
• 
  Creating a dashboard that has no embedded data - how to map

  by LindsayD | Most recent by LindsayD January 6

  Answers Pending Review LindsayD

  Hi, Still very new to the Qualtrics systems and trying to figure my way through. I'm distributing a survey via anonymous link only. As there are no contact…

  12 views | 2 replies 0 points