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        <title>How to Use Website / App Feedback Projects | Qualtrics Community | Page 1</title>
        <link>https://www.qualtrics.com/community/</link>
        <pubDate>Sat, 07 Sep 2019 20:40:40 +0000</pubDate>
        <language>en</language>
            <description>How to Use Website / App Feedback Projects | Qualtrics Community | Page 1</description>
    <atom:link href="https://www.qualtrics.com/community/categories/how-to-use-website-app-feedback-projects/feed.rss" rel="self" type="application/rss+xml"/>
    <item>
        <title>I could't run App Feedback I always get error in the logs</title>
        <link>https://www.qualtrics.com/community/discussion/5904/i-couldt-run-app-feedback-i-always-get-error-in-the-logs</link>
        <pubDate>Tue, 03 Sep 2019 14:30:02 +0000</pubDate>
        <category>How to Use Website / App Feedback Projects</category>
        <dc:creator>Ivan</dc:creator>
        <guid isPermaLink="false">5904@/community/discussions</guid>
        <description><![CDATA[<p>This Is my onCreate class;  I hid ID's</p>

<pre><code>protected void onCreate(@Nullable Bundle savedInstanceState) {
    super.onCreate(savedInstanceState);
    setupWindow();
    setupViewModel();
    setupView();

    setStatusBarColor();

    Qualtrics.instance().initialize("****", "ZN_********", "*****", this, new IQualtricsInitializationCallback() {
        @Override
        public void run(InitializationResult initializationResult) {
            Log.d("!!!", "run: " + initializationResult.getMessage());
        }
    });
}
</code></pre>

<p>After that by clicking I call</p>

<pre><code>protected void getGetStartedClick() {

        Qualtrics.instance().evaluateTargetingLogic(new IQualtricsCallback() {
            @Override
            public void run(TargetingResult targetingResult) {

            }
        });
</code></pre>

<p>}</p>

<p>And nothing is happened and I see error in the logs</p>

<p>Attempt to invoke interface method 'boolean com.qualtrics.digital.IEvaluable.isBaseCondition()' on a null object reference\njava.lang.NullPointerException: Attempt to invoke interface method 'boolean com.qualtrics.digital.IEvaluable.isBaseCondition()' on a null object reference<br />
        at</p>
]]>
        </description>
    </item>
    <item>
        <title>Site Intercept for non-customer only</title>
        <link>https://www.qualtrics.com/community/discussion/5603/site-intercept-for-non-customer-only</link>
        <pubDate>Wed, 14 Aug 2019 13:14:24 +0000</pubDate>
        <category>How to Use Website / App Feedback Projects</category>
        <dc:creator>ArronBrown</dc:creator>
        <guid isPermaLink="false">5603@/community/discussions</guid>
        <description><![CDATA[<p>Hi All,</p>

<p>Has anyone used Google Tag Manager (or similar) as criteria in Site Intercept?  We would like to tailor research based on the origin of the traffic to identify non-customers coming to our website from specific channels. any advice/documentation on this would be much appreciated.</p>

<p>Thanks</p>
]]>
        </description>
    </item>
    <item>
        <title>How does Website / App Feedback compare to a Digital Adoption Platform like WalkMe?</title>
        <link>https://www.qualtrics.com/community/discussion/5595/how-does-website-app-feedback-compare-to-a-digital-adoption-platform-like-walkme</link>
        <pubDate>Tue, 13 Aug 2019 15:52:26 +0000</pubDate>
        <category>How to Use Website / App Feedback Projects</category>
        <dc:creator>KOgles</dc:creator>
        <guid isPermaLink="false">5595@/community/discussions</guid>
        <description><![CDATA[<p>Hello - we are considering Website / App Feedback for our client-facing website. The site is a transactional portal where our clients come to complete the functions required to send us business. The site has a lot of different pages, borrower information, income, fees, disclosures, to name a few. We are currently leveraging a DAP, WalkMe, to share announcements, guide users through changes, and even link off to a Qualtrics survey to gather information. My questions is, does anyone else use a DAP and Qualtrics Website / App Feedback? If so, how? From my research, they seem to overlap a lot but I want to be sure that I am not missing something. Thank you in advance for your feedback!</p>
]]>
        </description>
    </item>
    <item>
        <title>Is there a way to add first question in intercept creative?</title>
        <link>https://www.qualtrics.com/community/discussion/5468/is-there-a-way-to-add-first-question-in-intercept-creative</link>
        <pubDate>Mon, 29 Jul 2019 13:47:15 +0000</pubDate>
        <category>How to Use Website / App Feedback Projects</category>
        <dc:creator>Subu</dc:creator>
        <guid isPermaLink="false">5468@/community/discussions</guid>
        <description><![CDATA[<p>I want to keep first question in creative itself and want to pass the answer in survey. The Question is "Did you find what you were looking for today?" ""Yes" "No". Irrespective of the answer respondent could continue answering survey. As the first question already in creative itself so I don't want to ask this question again and want to populate the answer in the survey. I have added target links for both "Yes" and "No"  and added embedded variables. It is working totally fine for "Yes". When I am clicking "No" it is still acting same as "Yes".</p>

<p><img src="https://us.v-cdn.net/6030293/uploads/editor/2i/akg8ut3tq2li.png" alt="" title="" /><br />
<img src="https://us.v-cdn.net/6030293/uploads/editor/ao/4329a0udg52w.png" alt="" title="" /></p>

<p>Is it achievable? If yes then any suggestion or reference? I have tried to find few discussion but not much hope. Thanks!!!</p>
]]>
        </description>
    </item>
    <item>
        <title>Add alt tags to image</title>
        <link>https://www.qualtrics.com/community/discussion/1819/add-alt-tags-to-image</link>
        <pubDate>Wed, 05 Sep 2018 15:06:03 +0000</pubDate>
        <category>How to Use Website / App Feedback Projects</category>
        <dc:creator>Radam</dc:creator>
        <guid isPermaLink="false">1819@/community/discussions</guid>
        <description><![CDATA[<p>Creating a popover that is a single image containing the text and graphical elements (see below).  How can I add the required alt text to the image to help make it accessible</p>

<p><img src="https://us.v-cdn.net/6030293/uploads/editor/ke/6ech3p7dk0o7.jpg" alt="" title="" /></p>
]]>
        </description>
    </item>
    <item>
        <title>How to display questions like Qualtrics does on its Support site</title>
        <link>https://www.qualtrics.com/community/discussion/2100/how-to-display-questions-like-qualtrics-does-on-its-support-site</link>
        <pubDate>Thu, 27 Sep 2018 15:01:40 +0000</pubDate>
        <category>How to Use Website / App Feedback Projects</category>
        <dc:creator>AndyB</dc:creator>
        <guid isPermaLink="false">2100@/community/discussions</guid>
        <description><![CDATA[<p>I'm attempting a custom HTML creative with survey intercept that fits in the flow of our webpage. I'd like it to work like Qulatrics's support page. Anyone know how to capture a yes/no response, that then triggers an open-end question in the exact same spot? In this example, when you click 'no', the second question ("We're sorry to hear that") replaces the first question ("Was this helpful?") in the exact same spot.</p>

<p><img src="https://us.v-cdn.net/6030293/uploads/editor/ya/ar3ae19jl6jt.png" alt="" title="" /></p>
]]>
        </description>
    </item>
    <item>
        <title>A very basic question</title>
        <link>https://www.qualtrics.com/community/discussion/5146/a-very-basic-question</link>
        <pubDate>Sun, 30 Jun 2019 07:48:22 +0000</pubDate>
        <category>How to Use Website / App Feedback Projects</category>
        <dc:creator>Smithonepa</dc:creator>
        <guid isPermaLink="false">5146@/community/discussions</guid>
        <description><![CDATA[<p>Hello friends, i don't now i am at right place or not. i am totally new here. basically i have a requirement. I want to do a servey on our company website(We dealing with <a rel="nofollow" href="https://triviaquestions4u.com/food-trivia-questions/" title="general knowledge">general knowledge</a> education). our website is build in wordpress, my questions is, can i use this servey form in my website through any wordpress plugin? if yes then please mention the plugin, so i can embed the servey on our web. thanks</p>
]]>
        </description>
    </item>
    <item>
        <title>Intercept &quot;forcing&quot; visitor to take survey - have you seen this?</title>
        <link>https://www.qualtrics.com/community/discussion/4405/intercept-forcing-visitor-to-take-survey-have-you-seen-this</link>
        <pubDate>Wed, 24 Apr 2019 01:51:40 +0000</pubDate>
        <category>How to Use Website / App Feedback Projects</category>
        <dc:creator>MaryEllenD</dc:creator>
        <guid isPermaLink="false">4405@/community/discussions</guid>
        <description><![CDATA[<p>Hi everyone,</p>

<p>We routinely receive responses from site visitors stating that they were annoyed that they were forced to take our survey before they could continue shopping. We have it set up so that they can say yes or no to the intercept of course, then we clearly state that they should go back to their shopping visit and then come back to do the survey when done. However, in the past couple days we received still more of these messages that worry me. This is the worst one we have seen:<br />
_<br />
"Overall satisfied with selection and with the user-friendliness of the website. Frankly, the only frustration I encountered was this survey. I clicked yes to indicate that I would take it when I'd finished my shopping, and then minimized it. It popped up every time I back arrowed to go back to the main selections. I finally decided to take the survey before I had finished shopping."_</p>

<p>Is anyone familiar with this behavior? Is it a browser issue? Help!</p>

<p>Thanks,<br />
MaryEllen</p>
]]>
        </description>
    </item>
    <item>
        <title>Cookies on Intercepts</title>
        <link>https://www.qualtrics.com/community/discussion/4318/cookies-on-intercepts</link>
        <pubDate>Fri, 12 Apr 2019 15:20:27 +0000</pubDate>
        <category>How to Use Website / App Feedback Projects</category>
        <dc:creator>Sam_jones</dc:creator>
        <guid isPermaLink="false">4318@/community/discussions</guid>
        <description><![CDATA[<p>Hello all,</p>

<p>I have a query regarding intercept logic on a creative I'm trying to run.</p>

<p>We are running a panel from a group of websites, with a creative appearing on each featuring a link leading to a sign-up page for the panel. I only want the panel to be seen once by each user ever no matter how many of the group of websites which they visit.</p>

<p>I know I can set up the intercept to appear only once per visitor on the intercept options for one website, but I need this to occur for all sites.</p>

<p>Is there a function on Qualtrics that allows me to only show the creative only once across a variety of websites i.e. display function that doesn't show if a cookie is present, and how would I do this?</p>

<p>Any suggestions please feel free to help.</p>

<p>Thanks in advance!!!</p>
]]>
        </description>
    </item>
    <item>
        <title>Web / app feedback testing on local computer?</title>
        <link>https://www.qualtrics.com/community/discussion/4392/web-app-feedback-testing-on-local-computer</link>
        <pubDate>Mon, 22 Apr 2019 09:27:29 +0000</pubDate>
        <category>How to Use Website / App Feedback Projects</category>
        <dc:creator>JohnN</dc:creator>
        <guid isPermaLink="false">4392@/community/discussions</guid>
        <description><![CDATA[<p>Hi,</p>

<p>Apologies if this question is pretty simple but I'm working on how we can incorporate a Qualtrics survey (using the web / app feedback) onto a website.</p>

<p>I have created a test Creative and Intercept, activated and published the Creative and Intercept, and taken the Javascript snippet within the  tag and put it into an index.html file on my local computer for testing).  Although I can see the this working within Qualtrics itself, it doesn't seem to work when browsing the local .html file in my browser (Chrome).</p>

<p>Do you know if Qualtrics will work on local.html files? Or will I need to set up some sort of web server on my local machine to test this on?</p>

<p>Thanks for your help in advance.</p>
]]>
        </description>
    </item>
    <item>
        <title>Inserting survey on a website</title>
        <link>https://www.qualtrics.com/community/discussion/3974/inserting-survey-on-a-website</link>
        <pubDate>Wed, 13 Mar 2019 19:10:08 +0000</pubDate>
        <category>How to Use Website / App Feedback Projects</category>
        <dc:creator>chasmasb</dc:creator>
        <guid isPermaLink="false">3974@/community/discussions</guid>
        <description><![CDATA[<p>Hi all,  I am looking to insert a survey or a poll within a website.  I know I could use the anonymous link and insert it where a window would pop up for them to take the survey or poll.  However, I am looking for ways there the poll is embedded on the site (so, they take it on the site without a pop-up window or such).</p>

<p>Any ideas?</p>
]]>
        </description>
    </item>
    <item>
        <title>For a Creative with 2 buttons (e.g. Responsive Dialog), can clicks be tracked independently?</title>
        <link>https://www.qualtrics.com/community/discussion/3680/for-a-creative-with-2-buttons-e-g-responsive-dialog-can-clicks-be-tracked-independently</link>
        <pubDate>Fri, 15 Feb 2019 19:31:47 +0000</pubDate>
        <category>How to Use Website / App Feedback Projects</category>
        <dc:creator>KiraPW</dc:creator>
        <guid isPermaLink="false">3680@/community/discussions</guid>
        <description><![CDATA[<p>I have a Responsive Dialog set up with 2 buttons ('Provide Feedback' and 'No Thanks').</p>

<p><img src="https://us.v-cdn.net/6030293/uploads/editor/qk/4dsi13mm09hi.png" alt="" title="" /></p>

<ol>
<li>It looks like in Statistics, Clicks are only being counted when folks click the 'Provide Feedback' button that triggers the survey and not the 'No Thanks' button that dismisses the intercept. Is this correct?</li>
<li>Is there a way for me to track clicks independently for <strong>both buttons</strong>? (I understand that I can get some read on how many folks are seeing the intercept from Impressions, but I'd like to get a better sense of whether respondents are <em>engaging with</em> the intercept at all - e.g. If the result of 99% of impressions is just a dismissed intercept, that would be really useful for us to know because we might want to change the creative or the intercept itself to encourage higher engagement).</li>
</ol>
]]>
        </description>
    </item>
    <item>
        <title>Positioning Responsive Dialog Creative</title>
        <link>https://www.qualtrics.com/community/discussion/3590/positioning-responsive-dialog-creative</link>
        <pubDate>Thu, 07 Feb 2019 08:17:44 +0000</pubDate>
        <category>How to Use Website / App Feedback Projects</category>
        <dc:creator>Simone_Salvano_Kantar</dc:creator>
        <guid isPermaLink="false">3590@/community/discussions</guid>
        <description><![CDATA[<p>Hi, is it possible to change the position where the creative "Responsive Dialog" will appear on the browser?<br />
The responsive dialog can appear top right, bottom right, top left, bottom left.  Is there a way to get out of these 4 positions?<br />
Regards</p>
]]>
        </description>
    </item>
    <item>
        <title>Capture URL of visitors who submit a survey?</title>
        <link>https://www.qualtrics.com/community/discussion/3767/capture-url-of-visitors-who-submit-a-survey</link>
        <pubDate>Mon, 25 Feb 2019 21:23:36 +0000</pubDate>
        <category>How to Use Website / App Feedback Projects</category>
        <dc:creator>BSweet</dc:creator>
        <guid isPermaLink="false">3767@/community/discussions</guid>
        <description><![CDATA[<p>I've launched a feedback slider survey. It would be great to know which page a user is on when they decide to take the survey.</p>

<p>I searched extensively and couldn't find anything related to this. Is it not possible?</p>
]]>
        </description>
    </item>
    <item>
        <title>Website Auto Update with New Response</title>
        <link>https://www.qualtrics.com/community/discussion/3734/website-auto-update-with-new-response</link>
        <pubDate>Wed, 20 Feb 2019 21:41:10 +0000</pubDate>
        <category>How to Use Website / App Feedback Projects</category>
        <dc:creator>DerekHarmon</dc:creator>
        <guid isPermaLink="false">3734@/community/discussions</guid>
        <description><![CDATA[<p>I am brainstorming a survey and an associated website project that can essentially serve as a database for faculty members. I plan to send the survey out to all my fellow faculty members in our field of medicine in order to get responses that describe how they currently have their curriculum set up. As a part of the survey, there will be yes/no questions, multiple choice questions, and open-ended questions. I have a friend that works in the field of data visualization so he will help me a lot with some of the front-end and back-end of the website itself, but I am trying to figure out how to have qualtrics send or share the data with the website. In essence, I want the users to be able to complete the survey and then that data will be fed into the website's database along with all other responses and the user can then look at the aggregate data, the individual data to see how a single institution is organizing their curriculum, or to filter based on specific criteria.</p>

<p>Any literature you could point me towards or maybe another post that someone else had with a similar example would be greatly appreciated. Thank you in advance!</p>
]]>
        </description>
    </item>
    <item>
        <title>What is the key difference between Action Set Sample Rate vs Display Sample Rate?</title>
        <link>https://www.qualtrics.com/community/discussion/3634/what-is-the-key-difference-between-action-set-sample-rate-vs-display-sample-rate</link>
        <pubDate>Tue, 12 Feb 2019 21:43:35 +0000</pubDate>
        <category>How to Use Website / App Feedback Projects</category>
        <dc:creator>JennyS</dc:creator>
        <guid isPermaLink="false">3634@/community/discussions</guid>
        <description><![CDATA[<p>Hi all,</p>

<p>Can someone please explain what are the key differences between the above when setting up an Intercept page?  I have reviewed their respective support pages but it's still not clear to me.</p>

<p>Thanks in advance for your help!</p>
]]>
        </description>
    </item>
    <item>
        <title>Seeking Input On How to Size Custom HTML Creative To Fit Nicely On Webpage</title>
        <link>https://www.qualtrics.com/community/discussion/3239/seeking-input-on-how-to-size-custom-html-creative-to-fit-nicely-on-webpage</link>
        <pubDate>Thu, 10 Jan 2019 16:19:16 +0000</pubDate>
        <category>How to Use Website / App Feedback Projects</category>
        <dc:creator>keir.johnson@commonfont.com</dc:creator>
        <guid isPermaLink="false">3239@/community/discussions</guid>
        <description><![CDATA[<p>Hello!</p>

<p>I am working on a project to collect feedback on a website and am looking for some advice on how to get a Custom HTML creative to fit nicely on the page and to dynamically resize based on the survey content. A similar use-case to what I am trying to achieve is the 'Was this helpful?' survey which can be found on Qualtrics support pages (see screenshot below). Basically, I am trying to first show a very short question which is embedded on a webpage and if the user answers the survey question, then a second question is shown where a comment box is available for the user to add a comment.</p>

<p><img src="https://us.v-cdn.net/6030293/uploads/editor/u2/akz67qfqunox.png" alt="" title="" /></p>

<p>The issue I am running into is that when the creative is displayed on a webpage (I am using a bookmarklet to do this), there is a scrollbar at the side of the content and a ton of extra space between the survey question and the 'Powered by Qualtrics' text (see second screenshot below).</p>

<p><img src="https://us.v-cdn.net/6030293/uploads/editor/b4/1no0b3zzkkjy.png" alt="" title="" /></p>

<p>What I'm wondering is, how can I best size the Custom HTML creative in my Website/App Feedback project and configure my Survey content so that fits nicely on the page without scrollbars. And second, how do I dynamically resize the creative to fit the second page of my survey once the user answers the first question and is then shown the comment box. Is this something that needs to be done within Qualtrics configuration or configured on the webpage itself? Or both? Again, you can reference the 'Was this helpful' survey on Qualtrics support pages to see what I am trying to achieve.</p>

<p>For your reference, I would be comfortable adding custom JS and CSS to the survey itself and/or Look &amp; Feel if there are examples someone can point me towards.</p>

<p><img src="https://us.v-cdn.net/6030293/uploads/editor/pa/s92pdacc5xqh.png" alt="" title="" /></p>
]]>
        </description>
    </item>
    <item>
        <title>Site Intercept not deploying on mobile</title>
        <link>https://www.qualtrics.com/community/discussion/3541/site-intercept-not-deploying-on-mobile</link>
        <pubDate>Tue, 05 Feb 2019 06:35:02 +0000</pubDate>
        <category>How to Use Website / App Feedback Projects</category>
        <dc:creator>EmilyG</dc:creator>
        <guid isPermaLink="false">3541@/community/discussions</guid>
        <description><![CDATA[<p>Hi,</p>

<p>I'm having some issues with the site intercept that is currently not deploying on my mobile phone even though it's working perfectly fine on my web browser. Both browsers are Google Chrome. I've also enabled pop ups and clear my cookies.</p>

<p>Anyone having the same issue?</p>
]]>
        </description>
    </item>
    <item>
        <title>I've deactivated my intercept, but impressions are still incrementing</title>
        <link>https://www.qualtrics.com/community/discussion/3504/ive-deactivated-my-intercept-but-impressions-are-still-incrementing</link>
        <pubDate>Thu, 31 Jan 2019 18:25:28 +0000</pubDate>
        <category>How to Use Website / App Feedback Projects</category>
        <dc:creator>Josh</dc:creator>
        <guid isPermaLink="false">3504@/community/discussions</guid>
        <description><![CDATA[<p>I've deactivated my intercept, but impressions are still incrementing. Does anyone know why this might be?</p>
]]>
        </description>
    </item>
    <item>
        <title>Intercepts and Zones</title>
        <link>https://www.qualtrics.com/community/discussion/3473/intercepts-and-zones</link>
        <pubDate>Wed, 30 Jan 2019 15:04:07 +0000</pubDate>
        <category>How to Use Website / App Feedback Projects</category>
        <dc:creator>cokennon</dc:creator>
        <guid isPermaLink="false">3473@/community/discussions</guid>
        <description><![CDATA[<p>I've been having issues since the UI update. Not only can I no longer find my old intercepts and creatives, but I don't see where I can set the zone for my intercept. Suffice to say, new intercepts have not been working for me.</p>

<p>So my question is, where is this stuff?</p>
]]>
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