Very slow response update in Dashboards & Surveys

SarthakSarthak DelhiCommunity Member - Trial User Qubie ✭

Very slow response update in Dashboards & Surveys

Hello,

I have created a Survey in Customer Experience & also a dashboard on top of it.

I uploaded 100 responses from excel but it took 2 days for the data to show completely in the dashboard.

Same is the case if I am trying to update the responses in the active surveys it takes 1-2 days to actually show up in the dashboard.

Is this normal?

As I have read that Qualtrics works in real time.

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Comments

  • chasemclchasemcl Community Member Guru ✭✭
    Accepted Answer

    The time should be much quicker than that, you should call support so they can look at it

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