Look and Feel Options greyed out | XM Community
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Look and Feel Options greyed out

  • 23 May 2020
  • 3 replies
  • 176 views

I am a student on the free account version creating my fist survey. I am trying to use the look and feel menu but all options are greyed out except for Theme. Does anyone know why this might be? I haven't found the answer to this so far so apologies if i've missed it.

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Best answer by MatthewM 26 May 2020, 15:17

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3 replies

Userlevel 7
Badge +22

Try changing the theme to - "Blank theme"

Thanks Rondev. I've tried all of the available themes (including the blank one and the static "Qualitrics XM logo") and none of them make the options available.

Userlevel 7
Badge +30

Hi Nat_2020,
I suspect that this feature is not available in a free account.

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