How to send an individual an email based on their response with custom answer for each question

bmccarthybmccarthy MA, USACommunity Member - Trial User Qubie ✭

How to send an individual an email based on their response with custom answer for each question

I have a 54 question survey with simple 'Yes' or 'No' answers for each question. The purpose of the survey is to inform an individual about how they will be impacted by a new program at their company. Each question has a different 'response' based on whether they select 'Yes' or 'No'. At the end of the survey I would like to send the respondent an email with a table of how they responded to the question + text based on their response. Ideally it would look something like this....

Here are your results:

'Question 1' - 'Yes' - Customized description of how they are impacted

'Question 2' - 'No' - Customized description of how they are impacted

'Question 3' - 'Yes' - Customized description of how they are impacted

And so on....

I thought I could maybe use the custom filters in the email trigger, but I would have to create a way too many combinations since a user can select Yes or No for each. Is there anyway for me to add that customized text based on a user's response?

Thank you for any help in advance!

Best Answer

  • TomGTomG Raleigh, NCCommunity Member Wizard ✭✭✭✭✭
    Accepted Answer

    Maybe you could set embedded variables for each text in the survey then pipe those embedded variables into the email trigger email.

Answers

  • bmccarthybmccarthy MA, USACommunity Member - Trial User Qubie ✭

    Thank you for your suggestion! I am somewhat new to qualtrics so I am going to investigate how to do that...I will follow up if I have questions or if it works!

  • bmccarthybmccarthy MA, USACommunity Member - Trial User Qubie ✭

    This worked wonderfully, thank you!

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