Big Issue: Page Submit duration in Timing question is different if different browser is used. Why?

Pei_2009Pei_2009 nycCommunity Member Qubie ✭
edited June 2020 in Qualtrics API

Big Issue: Page Submit duration in Timing question is different if different browser is used. Why?

It is said in Qualtrics description of Timing Question, metrics like Page Submit will be additive if the respondent is viewing the page multiple times, by exiting and reopening the survey. It is true when I tested it using Safari; However, when I tested in Chrome, metrics Page Submit only recorded the time I spent on the page after I reopened the survey, but the time I spent before I closed the survey was not recorded. 

Also, using Chrome, if I made some choices on the page, and I closed the window before the I hit the submit button. Then when I reopened the link, it brought me to the page where I was left, but the choices I made on the page before were gone. This is not the case using Safari. The choices I left on the page were still there if I closed the window and reopened the link. Why?

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