Best answer by AnthonyR
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Inconsistent behavior of screen capture question
Userlevel 4
I'm trying to use a screen capture question, but it appears inconsistently. On some intercepts, it works, but on others, it just appears as a file upload question. What is required for the file upload question to appear as a screen capture instead?
Userlevel 7
+7
The intercept must be properly configured in order for the screen capture to work properly.
You can see how to configure this here:
https://www.qualtrics.com/support/website-app-feedback/common-use-cases/screen-capture/
The Qtip at the bottom of the page addresses your issue specifically.
You can see how to configure this here:
https://www.qualtrics.com/support/website-app-feedback/common-use-cases/screen-capture/
The Qtip at the bottom of the page addresses your issue specifically.
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