Customize the End of the survey message | XM Community
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Customize the End of the survey message

  • 2 July 2020
  • 4 replies
  • 346 views

Userlevel 1
Badge +4

Hi
I want to be able to control the content of the End of the survey message
for Example if the Respondent completed the survey I want the message to say "Thank you for completing this survey"

but if the Respondent is not eligible to take the survey, I want the message to say "Thank you, Have a nice day"

so the if there is a way to pine the content of the message conditionally or another way

Thanks

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Best answer by rondev 2 July 2020, 09:33

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4 replies

Userlevel 7
Badge +22

Create different end of survey in message library. Use branch logic and add customize end of survey element, with respective message selected.

Userlevel 1
Badge +4

Thank you,
Customize End of Survey element in combination with branching solved the situation perfectly

Badge +2

Thank yourondev
I added the logic from the survey flow, rather than from the question (which is what I tried and why I failed I guess), and that worked well.
Anna

I made a custom end of survey thank you message, thinking it would replace the Qualtrix ad with my own content...
But the Qualtrix popup ad that links to a "build one yourself" link to try Qualtrix still appears.
Is there a way to get rid of this?
survey-completed-ad.jpgI don't much mind the "Powered by Qualtrix" footer on every page of the survey, but the banner add at the end is so large and obtrusive, and soliciting our customers who may have zero need to try survey services.
Is there an option to get rid of this or will it go away if we switch to a paid account?

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