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Which field type should I use for Topics, Parent topic, etc when I setup my dashboards?

MMQT_TeamMMQT_Team TX, USACommunity Member Qubie ✭
in How to Use CX Dashboards

Which field type should I use for Topics, Parent topic, etc when I setup my dashboards?

in How to Use CX Dashboards

When mapping my survey in dashboards (under Dashboard Data), should I use Multi-answer, Text Set, Text Value? What is difference between the three? I have verbatim data that I need to display with graphs, charts, etc.

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Best Answer

  • AppzkAppzk BangaloreCommunity Member Guru ✭✭
    Accepted Answer

    Select 'Open Text' type for the fields where your OE responses set in.

    When you setup a TextiQ library, rest of the variables will be system generated which are 'Multi-Answer Text Set'.

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