Custom End of Survey | XM Community
Question

Custom End of Survey


I have a long list of End of Survey Messages when I look at the survey.

But when I use Library in the upper right corner and then message Library it contains only two messages (they are not the same.)

How do I edit all the others?

Thanks.
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5 replies

Userlevel 5
Badge +4

Hi stac ,
You will have to change the group where the other messages stored from the drop down from top right corner see below,

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I did.. it still does not show the ones I am using.
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Userlevel 5
Badge +4

Strange, I also faced this issue now and not able to see some of the messages in Message library. Even name of custom message is not getting loaded. So I've raised it to Support now.

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Ok, thanks.

Please let me now when you find out.

Stacy

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