Open NPS Survey with Individual Responses Tracked | XM Community

Open NPS Survey with Individual Responses Tracked

  • 7 August 2020
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Hi! I want to set up an NPS survey that stands for the quarter with team members able to send out a link to multiple customer contacts at after specific engagements while capturing/knowing individual responses. Essentially, giving us a cumulative NPS score at end of quarter instead of relying on a single, end-of-quarter email send.
Does anyone do this with Qualtrics today? Would love to connect and hear your insights and expertise. Thanks!


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