+27
Hi!!
I am trying to upload a new contact list with a TXT unicode file. all works fine, the headers are OK and i dont receive any alert message when uploading the file. However when the upload is running ant the end the pending task bar changes to red and says error. The task ends without uploading the contacts, but i dont know what the error is and how to fix it. 
has anyone had the same issue?? how can i fix it?
Thanks
Best answer by IsabelPosada_Voce
View original
Hello Ana! If you have not yet already, I'd recommending reviewing this support page that outlines instructions and advice. If you are still experiencing issues, the best next step would be to contact our wonderful Support team. I hope you have a wonderful day! 
+51
Hello ana_velez_voce did you check the file size?
+51
ana_velez_voce you have to check first that the size is maximum 100Mb
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