after survey complete, finding out recipient email addresses | XM Community
Question

after survey complete, finding out recipient email addresses

  • 21 September 2020
  • 2 replies
  • 245 views

For people who forgot to type in name, I would like to find out their email address (to give my students credit for taking the survey). Right now the only thing I see in this column is ****** for the embedded data. Can I see these addresses? Thanks for any insight - I've been watching videos and reading help articles for days without any luck.


2 replies

Userlevel 7
Badge +27

Did you check "Anonymize Responses" in survey options? If you did, you are probably out of luck. "Anonymize Responses" prevents personal information (names, email, IP, etc.) from being recorded in the response data. Unless you've included some other embedded data field that is a unique identifier there isn't a way to identify individuals.

I didn't check this when I designed the survey ("anonymize responses") - any other ideas?
Thank you so much

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