Data & Analysis edits left in "request pending" state | XM Community
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Data & Analysis edits left in "request pending" state

  • 29 September 2020
  • 2 replies
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Userlevel 1
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I made some manual data edits in the "Data & Analysis" tab to test data that had been generated and for almost 24 hours now they have remained in the "request pending" state and if I try to import new test data the import pop up just hangs and I cannot import new data.
The only "trick" I now about to try and force some changes through is to add/remove an embedded data field in the survey flow so that the data reindexes, but I have tried that and the updates are still pending.
Does anyone know how I can get these changes past their pending state and start importing data again?
Thanks
Screenshot 2020-09-29 at 12.02.17.png

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Best answer by MatthewM 30 September 2020, 15:28

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2 replies

Userlevel 7
Badge +30

Hi jbyrne,
I might have had that happen before and I think I had to reach out to Qualtrics Support to get them to push the requests through.

Userlevel 1
Badge +1

Thanks MatthewM. I have done this as well, but I was just crossing my fingers that there was a quicker resolution that I had missed!

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