Tracking Participants Leaving Window | XM Community
Question

Tracking Participants Leaving Window

  • 21 October 2020
  • 1 reply
  • 178 views

Hey community,
Just wondering if there is a way to track participants' leaving a the survey window. I am implementing a task where participants could easily look up answers to questions. Given this, I was wondering if anyone out there knows a way to track this so that upon inspecting the data, I can remove these respondents accordingly.
Thanks!


1 reply

Badge +3

When you go to the Data & Analysis tab - all responses that you see under the "Response in Progress" are the ones who have left the survey window.
You can make decision basis on the percentage of survey completed and in addition to that you can also set the setting of your survey to auto delete responses who have not returned in the defined interval to complete the survey.
You can update the setting under "Survey Options" --> "Partial Completion" section.

Leave a Reply