transational data as embedded data ?

JRKBMJRKBM Bordeaux FRCommunity Member - Trial User Qubie ✭

transational data as embedded data ?

Hello,

I would like to know how to recover transactional data in my survey as I can recover embedded data?

Can anyone help me ?

Comments

  • LaurenKLaurenK Seattle, WA, USACommunity Administrator Administrator

    Hi @JRKBM! Can you provide a bit more information here so other community members may better understand what you are looking for? Thanks!

  • JRKBMJRKBM Bordeaux FRCommunity Member - Trial User Qubie ✭

    this is a qualtrics bug.

    using "add to xm directory" I cannot use transactional data on a distribution thereafter

    but choosing directly "distribute survey" no problem

  • LaurenKLaurenK Seattle, WA, USACommunity Administrator Administrator

    Hi @JRKBM - we'd recommend following up with the Support specialist you were previously working with to report any issues you are experiencing. As they previously mentioned, it is intended functionality for transactional fields to only be used in the Directory to indicate the different interactions that a contact has had and to trace the history of these interactions. They cannot be used in the survey flow. If you'd like, you can submit this as a new idea in our Product Ideas category, so it may be considered as a feature enhancement by our Product Management team!

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